Why You'll Love This Role:

Purpose-Driven Leadership

Lead a passionate team of fundraisers who are making real social impact every day – helping raise millions for causes that matter.

People, Passion & Performance

Be more than a supervisor – coach, motivate and inspire a diverse and vibrant team to hit goals and grow personally and professionally.

Progression & Culture

Step into a supportive, value-led environment with career development pathways, regular recognition, and a culture where fun and impact go hand in hand.

Your Day-to-Day:

Lead, Motivate and manage a team of telefundraisers to exceed KPIs

Deliver high-quality coaching, call feedback, and training

Monitor performance metrics and drive campaign outcomes

Build team morale and a values-driven culture

Collaborate with senior leaders and campaign managers to smash fundraising goals

You’ll Bring:

Previous contact centre leadership experience (telefundraising a bonus!)

Strong coaching, communication and people skills

A passion for helping others succeed and thrive

Results-driven mindset and ability to energise teams

Confidence in handling performance conversations constructively

The Extras:

Monday–Friday work (no late nights or weekends!)

Base salary + achievable bonuses

Be part of a team where your leadership directly makes an impact

Located in our buzzing, purpose-driven Melbourne office

Please Note: Only applications with a tailored cover letter will be contacted/shortlisted **