Retail Customer Service
UNIFORM MANAGEMENT SERVICES
Posted 3 days ago
Join Our Team – Retail Customer Service Assistant (School Uniforms)
Location: Sunshine Coast- Caloundra and Bli Bli Locations
Hours: Approx. 6–9 hours/week (Extended hours during peak periods)
About Us
UMS is a leading specialist in custom school uniforms, proudly operating as a second-generation family business. Known for our high-quality products and exceptional service, we value long-term relationships with our customers and school communities.
About the Role
We believe every student deserves to look and feel great in their school uniform. Our uniform shops are fast-paced and customer-focused, and we’re looking for an enthusiastic and friendly retail professional to join our dynamic Sunshine Coast team.
This is a casual position offering approximately 6–9 hours per week, with the potential for increased hours during busy periods, especially back-to-school season.
Key Responsibilities
Deliver excellent customer service to both adults and students
Conduct uniform fittings and process sales via the POS system
Provide timely updates to customers on orders and delivery status
Receive, replenish, and manage stock in-store
Process online orders and respond to phone and email enquiries
Maintain tidy and well-stocked shop displays
Build and maintain strong relationships with schools and customers
Skills & Experience
Friendly, professional customer service and sales skills
Previous retail experience (preferred but not essential)
Strong organisational skills with great attention to detail
Confident computer skills, including Microsoft Office and Excel
A proactive and reliable team player
Requirements
Valid driver’s license and access to a vehicle
Ability to obtain a Police Check and Working with Children Check (we’ll assist the successful applicant with this)
Why Join Us?
Supportive and friendly team environment
Regular hours with extended hours during peak seasons
Meaningful work helping families prepare for the school year
Opportunity for a long-term, rewarding role
Ready to Apply?
If you’re looking for a fun, satisfying role with plenty of variety and the chance to work with a fantastic team, click Apply now!
About UNIFORM MANAGEMENT SERVICES
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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