About the role

Villeroy & Boch is seeking an enthusiastic and customer-focused Retail Sales Assistant to join our team in Biggera Waters, Queensland. As a Retail Sales Assistant, you will play a vital role in providing an exceptional shopping experience for our customers and contributing to the overall success of our store. This is a CASUAL position, offering a flexible and supportive work environment with opportunities for growth and development.

What you'll be doing

Providing exceptional customer service by greeting customers, understanding their needs, and guiding them to the right products

Maintaining a tidy and well-organized store environment to create a welcoming atmosphere

Assisting with the processing of sales transactions, including handling cash and processing returns

Keeping up-to-date with product knowledge to offer informed recommendations to customers

Collaborating with the team to achieve sales targets and contribute to the overall success of the store

Adhering to company policies and procedures to ensure the smooth operation of the store

What we're looking for

Previous experience in a retail or customer service role, preferably within the home goods or lifestyle products industry

Excellent customer service skills and the ability to engage with customers in a friendly and professional manner

Strong communication and interpersonal skills, with the ability to work as part of a team

A keen eye for detail and the ability to maintain a visually appealing store environment

A positive, enthusiastic, and flexible attitude with a willingness to learn and grow

Proficiency in using point-of-sale systems and cash handling.

Flexibility in working days, role Must be available to work Saturdays and Sundays on a rotating roster

Ability to handle up to heavier items such as dinner box sets up to 15kg max weight.

Must have the right to work in Australia with appropriate documentation

Experience in visual merchandising and creating attractive product displays is not essential but beneficial

What we offer

At Villeroy & Boch, we are committed to providing our employees with a rewarding and supportive work environment. As a Retail Sales Assistant, you will have the opportunity to:

Be part of a collaborative and inclusive team

Receive ongoing training and development to enhance your skills

Enjoy competitive remuneration and a range of employee benefits including fabulous discounts.

Contribute to the growth and success of a globally respected brand.

If you're passionate about providing exceptional customer service, and luxury dining and lifestyle products, and are eager to join a dynamic retail team, we encourage you to apply for this exciting opportunity.

About us

Villeroy & Boch is a leading international brand in the tableware industry, renowned for its high-quality premium porcelain products and innovative designs. With a rich history spanning over 277 years, we are committed to delivering exceptional experiences to our customers. Join us as we continue to grow and shape the future of Villeroy & Boch.

Apply now