Do you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do?

We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.

With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.

To learn more about the Country Fire Authority (CFA), we invite you to visit our About Us page.

About the Role

The CFA is one of the world's largest volunteer-based emergency services, with over 1,200 brigades and 51,000 members. The Sustainable Volunteerism team drives initiatives to strengthen brigades and grow volunteerism through modern frameworks and recognition.

This is an exciting opportunity to join CFA on a contract basis through to July 2026, as a Volunteer Program Coordinator where you will develop programs to support, retain, and empower volunteers in CFA services.

Key responsibilities of the role will include the following

• Coordinate and deliver volunteerism programs aligned with the CFA Strategic Plan
• Develop work plans and manage major events in collaboration with State, Regional, and District Managers
• Support implementation of volunteerism initiatives through development activities, tools, and resources
• Use project management tools to track progress and ensure outcomes
• Build strong partnerships with key stakeholders, including volunteer associations and external partners
• Identify emerging challenges, risks, and mitigation strategies
• Provide expert advice on volunteer programs and project requirements for internal and external stakeholders
• Conduct research and evaluations to strengthen volunteer capacity and capability
• Ensure state-led programs align with regional strategies through collaboration with field staff

About You

Our ideal candidate will be able to demonstrate the following:

• Experience in coordinating and delivering innovative projects and initiatives
• Well-developed written and verbal communication skills
• Well-developed organisational skills
• Strong interpersonal skills with ability to influence, negotiate and engage
• Ability to analyse, develop and implement solutions for business improvement
• Tertiary qualified in HR, social science, humanities, business or equivalent experience (preferred)
• Experience in a volunteer environment (preferred)
• Experience planning and executing events within a government setting (preferred)
• Experience utilising and providing support with technical software platforms and system backends (preferred)

Why choose CFA

• Meaningful Purpose: Your contribution truly makes a difference
• Work-Life Balance: Paid parental leave, generous leave provisions
• Growth Opportunities: Learning and development
• Flexibility: Hybrid work options with flexible work arrangements
• Discounts: Emergency Memberlink discounts on various services
• Wellbeing Focus: Healthy for Life programs, flu vaccinations
• Member Assistance Program: Access support across 8 service pathways

Your Application

Click the 'apply' button to access our online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.

When applying for a position with CFA, please submit a cover letter and resume that demonstrates your qualifications, experience, key attributes and skills required for the position.

Pre-employment Checks

Offers of employment will only be made to candidates who:

• Successfully complete Reference Checks, a National Police History Check, Working Rights Check and hold a valid Working with Children Check.

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.

Applications close: 11:59pm 22 July 2025.

If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email [email protected]

The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement here. For access and correction of the information we have collected, contact [email protected]