We’re looking for someone sharp, reliable, and ready to get stuck in.
BrokerReady is a Sunshine Coast-based MSP that supports insurance brokers and a few select clients around the country. Our team is growing, and we’re hiring a Level 1 IT Support Technician to join us onsite in Yandina.

You don’t need years of experience — just a strong work ethic, a willingness to learn, and great communication skills. We’ll train you across our full stack and support your development every step of the way.

What the Role Involves:

Answering calls and logging support tickets using HaloPSA

Supporting clients with password resets, user setups, and M365 tools (Teams, Outlook, etc.)

Hardware setups and basic troubleshooting

Working with RMM tools (N-central) and backup/security platforms

Exposure to cloud environments, cyber tools, and more

Tech You’ll Work With:

HaloPSA, N-central, Cloud Commander

Microsoft 365

SentinelOne, Adlumin, Rapid7

AWS, Cove Backup

What We’re Offering:

$67,000 – $72,500 package (including super)

Monday to Friday, 10:00 AM to 6:00 PM

Full-time, onsite role in Yandina

Healthy lunch provided daily

No micromanagement — just clear expectations and a supportive team

Career progression into cloud, cyber, automation and beyond

Who You Are:

Reliable, switched-on, and eager to learn

Great with people and confident on the phone

Maybe you’ve done some IT support before, or you’re looking for your first real opportunity

Able to get to and from the office reliably

You’ll fit in if you take care of yourself, are serious about growing, and want to work somewhere that values both performance and balance

How to Apply:
We’re looking to hire soon — ideally within the next few weeks.
If this sounds like the right fit for you, send through your resume. We’d love to hear from you.