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Patient Services Clerk

St Vincent's Health Australia
Fitzroy, VIC
A$58,442-$64,610 p/a
Administration & Office Support → Administrative Assistants
Part-time
On-site

Posted 13 days ago


  • Cancer Centre, Fitzroy
  • Friendly and Supportive team environment
  • Part Time, Permanent position available!

About the Role
An exciting opportunity currently exists for an experienced Patient Services Clerk to join our friendly team at the Cancer Centre in Fitzroy on a permanent part time basis. You will be responsible for providing effective and efficient customer service to our patients, other departments within the hospital, external agencies and the general public.

To be successful you will have excellent communication skills, demonstrated organizational skills with knowledge of hospital operations and systems. You will need a minimum of 2 years administrative &/or reception experience and proven computer skills preferably within the health industry. Orientation and comprehensive training will be provided to the successful candidate

Duties

  • Accurately enter patient admissions, attendances, discharges, appointments in the Patient Administration System
  • Complete all relevant admission paperwork.
  • Ensure all discharges completed by end of shift, and patient records are filed ready for return to HIS.
  • Ensure all outpatient appointment and transport is organised
  • Provide administration support by sorting mail, filing, photocopying and other duties as required.
  • Accurately enter electronic billing for MBS clinics and ensure GP referral.

The classification for this position will be HS1 - HS17 ($58,442 - $64,610 per annum pro rata)

Skills and Experience

  • Experience in the health industry
  • Knowledge of private health fund billing
  • Knowledge of public health funding
  • Knowledge of Patient Administration Systems
  • Demonstrated communication skills, written and verbal
  • Ability to provide an Australian National Criminal History Check or willing to obtain

About St Vincent's Hospital Melbourne
St Vincent's Hospital Melbourne (SVHM) is part of St Vincent's Health Australia and a leading teaching, research and tertiary health service which employs more than 5,000 staff across 18 sites throughout Melbourne. SVHM provides a diverse range of adult clinical services including acute medical and surgical services, sub-acute care, medical diagnostics, rehabilitation, allied health, mental health, palliative care, correctional health and community residential care. SVHM is one of Australia's leading Catholic not-for-profit healthcare providers.

About Cancer Services
Cancer Services at St Vincent's Hospital Melbourne is a fast pace dynamic team providing compassionate and professional care to patients with cancer. Working collaboratively with our specialty units and multidisciplinary teams, Our team of patient services clerks supports our Cancer Centre Clinics and our Chemotherapy Day Unit which also includes our apheresis unit and symptom and urgent review clinics .

Why Join St Vincent's?
SVHM is a leading tertiary teaching hospital and part of St Vincent's Health Australia, driven by values of Compassion, Justice, Integrity, and Excellence.

We offer:

  • A strong leadership and learning culture
  • Access to wellbeing initiatives, employee assistance, and flexible work options.
  • Salary packaging and discounts through our Foundation.
  • Access to Fitness Passport - discounted access to gyms and pools.
  • The chance to make a meaningful difference in a mission-driven organisation

Application
Please attach your resume and cover letter to your application.
Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve.

Please visit our website, for further information regarding our Aboriginal and Torres Strait Islander Employment at SVHM.

SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations).

Respectfully, no agencies please.


About St Vincent's Health Australia

Fitzroy, VIC, Australia
Healthcare & Medical
5001-10000 employees

St Vincent's has been a leader in Australia's health and aged care landscape for more than 165 years. Since our founders, the Sisters of Charity, opened our first hospital in 1857, our services and people have been behind some of Australia's most important medical breakthroughs.

St Vincent’s today is Australia’s largest not-for-profit provider of health and aged care services. With public and private hospitals, residential aged care, community and virtual care, and outreach programs for marginalised people we are a microcosm of our Australia’s health and aged care system and are uniquely positioned to lead and respond to our rapidly changing environment.

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