About Us

Moorabbin Aviation Services is a leading flight school dedicated to delivering high-quality aviation training. We are seeking a skilled ICT Support Technician to manage and support our IT systems, including aviation-specific and general ICT infrastructure.

We are seeking a skilled ICT Support Technician to provide essential IT support within an aviation training environment. The role covers the maintenance of IT systems, end-user support, and the management of specialist aviation-related software and hardware.

KEY RESPONSIBILITIES:

Provide first-level ICT support including troubleshooting hardware, software, and network issues for staff and students

Install, configure, and maintain computer systems, printers, and peripheral devices Configure, manage, and maintain network infrastructure, including routers, switches, and mesh Wi-Fi

Provide end-user support for Microsoft Office 365, cPanel email, Cloud PABX, Dropbox, and other cloud services.

Manage NAS Synology server including data storage, backup, and recovery solutions.

Coordinate IT onboarding and offboarding, managing access rights, email accounts, and system permissions.

Deliver user training and support on IT systems and basic cybersecurity awareness.

Oversee and maintain projector systems (wired and wireless) for training and presentations.

Support the management and maintenance of aviation training hardware and software systems such as Flight Simulator Elite IGATE S623, Flight School Manager, Jeppesen GPS updates, Avplan App, Proline 21, Garmin GPS Trainer, and Smartaviation Platform.

Manage attendance monitoring systems including fingerprint enrollment, user data extraction, and reporting.

Perform hardware and software upgrades, ensuring minimal disruption to operations.

Maintain IT documentation, asset registers, and compliance records Liaise with external vendors and service providers for technical support and procurement of IT equipment.

Assist in the planning and implementation of IT projects as required.

What We’re Looking For

· Minimum 1 year ICT support experience within a flight school or similar environment

· 1 Year Experience working within a Registered Training Organisation (RTO)

· Valid Aviation Security Identification Card (RED ASIC) or eligibility to obtain

· Background in aviation with understanding of systems integration and aviation-specific terminology

· Proficiency with flight simulation hardware/software and Aviation GPS map updates for our fleet or Aircrafts

· Experience with flight school training Systems and data integration, including Smartaviation plarform and Flight School Manager.

· Experience with cloud services

· Excellent troubleshooting, communication, and teamwork skills

What We Offer

Competitive Salary Including Superannuation.

Professional and supportive aviation training environment

How to Apply

Please submit your resume and cover letter to [email protected]