Operations Coordinator | Aged Care | Busselton | Full-time

Capecare is the largest regionally based independent aged care provider in the South-West of Australia, proudly delivering high-quality aged care services to the communities of Busselton and Dunsborough. With over 60 years of compassionate care behind us, our team is committed to enriching the lives of older Australians through respect, partnership, and commitment.

We are now seeking a dynamic and experienced Operations Coordinator to join our Community Services team and help drive excellence in service delivery, leadership, and client outcomes.

About the Role

As the Operations Coordinator, you will be an experienced health professional with a clinical background and a passion for leading high-performing teams in community aged care delivery. This role collaborates with the Community Manager to ensure effective coordination, support, and leadership of a multidisciplinary team.

You will play a key role in managing daily operations, supporting staff growth, ensuring adherence to aged care quality standards, and providing safe, person-centred care to our valued clients. This is your chance to lead with purpose, empower others, and positively impact the lives of seniors in our community.

Key Responsibilities

Lead and support a dedicated community care team, fostering a culture of trust, accountability and continuous improvement

Provide clinical oversight and individualised support, ensuring high standards of safety and service quality

Drive team performance through coaching, mentoring, supervision and performance reviews

Oversee client support planning and ensure services meet individual needs and expectations

Promote and maintain compliance with Aged Care Quality Standards and legislative requirements

Facilitate staff recruitment, onboarding, buddy programs, and ongoing professional development

Coordinate and lead quality improvement activities and service innovation

Build collaborative relationships with clients, families, team members and external stakeholders

Maintain accurate documentation, reporting and governance records in line with Capecare policies

What You'll Need to Succeed

AHPRA registration (Enrolled or Registered Nurse – highly desirable)

Relevant qualifications in Community Services or Health

Experience in Community Aged Care

Previous experience in team leadership, operations and people management within the Aged Care/Health Care sector

Strong knowledge of Aged Care Quality Standards and clinical governance

Why Join Capecare?

Meaningful work where you make a real difference to people’s lives

Work alongside a committed and compassionate team in a supportive culture

Access to our fantastic salary sacrifice of up to $18,500 AUD (tax-free)

Ongoing professional development opportunities

Competitive salary and benefits

How to Apply

Ready to contribute to something meaningful?

Apply today via SEEK with your resume and a cover letter outlining your interest in the role and how your skills align with Capecare’s mission and values.

Please note: The successful applicant must have (or be willing to obtain) a Current National Police Clearance.

Capecare is an equal opportunity employer and committed to attracting and retaining a diverse workforce that reflects the community we serve.