We are seeking an Aged Care Client Coordinator, with home care management experience who will advocate for consumer directed care with our clients, under the current HCP and into the new Support at Home program. We encourage you to bring your own style and be supported to succeed.

Your manageable case load will include clients that range from needing entry level care and services related to daily living activities, right through to support for more complex clinical needs.

The role will include:

Managing your own schedule of weekly appointments for onboarding new clients, and managing your existing client's care planning, reviews and associated documentation.

In partnership with clients their representatives and clinical networks, prepare care effective plans and budgets as required to meet their assessed needs.

Regular liaison with clients, their representatives and clinical care network, providing timely responses and assistance regarding all aspects of client their care.

Coordinating and performing periodic client care plan reviews; requests for upgrades and supplements; leave and other related activities.

Administration of information, documentation and systems relating to care management. Including the use of MAC portal.

Supporting and communicating with the care team in their daily activities for your clients.

Maintaining and updating care management systems relating to our clients and their representatives, stakeholders, service providers and government agencies.

Attendance at meetings online or in person as required.

The successful candidate will have:

Current client focused case management experience with Home Care packages.

A qualification in Aged Care would set you apart but is not essential.

Relevant understanding and experience in the delivery of health services

Practical and demonstrated understanding of the Aged Care Sector, Quality Standards, Quality Care Principles and appropriate expenditure under this program.

Knowledge of the Home Care Package program and experience is highly desirable.

Demonstrated confidence and skill in supporting and working with clients, their family, carers to deliver best care options and overcome challenges.

Strong communication skills to engage and liaise with all relevant stakeholders to deliver best health outcomes for clients.

Strong computer skills with intermediate level knowledge, of Outlook, Word and Excel and a confidence with computers and phones is a must.

About you:

Live within the Caboolture, Sunshine Coast or North Brisbane area ( This is a must as clients you will manage live in these areas)

Dedicated workspace within your home, to effectively manage the work from home environment.

Ability to travel (Must Have)

Service orientated with strong interpersonal and communication skills

Accountable and confident to work independently with a strong work ethic

Strong computer skills with intermediate level knowledge, of Outlook, Word and Excel and a confidence with phone apps is a must

Well organised, able to prioritise, and meet competing deadlines.

Excellent attention to detail, strong critical thinker who can problem solve and make decisions.

Enjoys working in a multi-disciplinary team.

Current Federal Police Clearance (not more than 12-month-old) and international Police Check if you have lived overseas in the last 10 years.

Evidence of Australian work rights (Passport, Birth Certificate etc).

We offer the successful candidate:

A competitive rate with a flexible work from home environment.

Part Time available 20 to 24 hrs, with ability to grow as the business grows.

A growing and dynamic organisation with a friendly team environment.

All computer equipment and phone

Vehicle Allowance and Fuel Card

The opportunity to carve out a successful career within the aged care industry.

We are seeking an immediate start if possible. If this opportunity interests you and you are seeking a rewarding career opportunity in Home Care, then click APPLY and send your resume and cover letter.