Our client is a long-standing and purpose-driven company operating in the health and wellbeing industry. With a strong reputation for innovation, product quality, and customer care, they supply a range of health-focused equipment and services across commercial, distribution, and direct-to-consumer channels.
As the Inside Sales Manager, you’ll lead a small but dynamic internal sales team and play a critical role in supporting national business development through proactive customer service, sales coordination, inventory planning, and administration oversight. Working closely with the broader supply chain, commercial sales, and e-commerce teams, you’ll be instrumental in achieving sales targets and building long-term client relationships.

This position offers a diverse and fast-paced environment with opportunities to shape internal processes, develop your team, and contribute to broader strategic goals.

Key Responsibilities:

• Manage and mentor the internal sales support team across commercial and e-commerce divisions
• Coordinate with external sales teams, distributors, and key clients to achieve business targets
• Oversee pricing schedules, quoting, tenders, and order processing
• Ensure CRM and database systems are accurate and up to date
• Liaise across logistics, warehousing, technical, and service departments to ensure timely delivery and customer satisfaction
• Assist in product forecasting, stock management, and slow-moving stock strategies
• Support training initiatives for internal staff and external dealer networks
• Drive a culture of accountability, integrity, and high-quality customer service

You will bring:

• Proven experience in a sales coordination, inside sales, or sales administration management role
• Strong commercial acumen and the ability to liaise effectively with a range of internal and external stakeholders
• Excellent organisational and communication skills
• Demonstrated ability to lead a small team and improve sales operations
• Experience using CRM systems and managing product data
• A proactive and collaborative mindset

What’s in it for you:

• Join a values-led business making a positive impact in the health and wellbeing sector
• Long-term career opportunity in a stable, growing company
• Work in a collaborative and supportive environment with a strong team culture
• Enjoy a dynamic and varied role with a mix of leadership, sales strategy, and customer engagement

To discuss this role confidentially or learn more about the roles we are currently recruiting, contact Mel at [email protected]. All applications will be treated with strict confidence.

Pace (VIC) Pty Ltd are the experts when it comes to our four specialties: Manufacturing & Technical Operations, Procurement, Sales & Customer Service, and Supply Chain & Logistics. Founded in 1990, we have over 30 years of success placing candidates in rewarding and meaningful roles.