THE ROLE

The Rates Coordinator Team Lead plays a pivotal role in ensuring the financial sustainability of the council by overseeing accurate and timely revenue collection, maintaining compliance with legislative requirements, and leading initiatives that directly support the delivery of essential community services

RESPONSIBILITIES

• Lead and supervise a small team of Rates Officers and administrative staff to deliver high-quality and timely property and rating services.
• Oversee the maintenance and accuracy of Council's Property and Rates system, including change of ownership, address, title updates, and valuations.
• Resolve complex customer queries and escalated issues related to property and rating.
• Provide input into rates modelling and budgeting processes in collaboration with finance and revenue teams.
• Liaise with external valuers, legal advisors, and government agencies as required.

ABOUT YOU

• Minimum 3-5 years' experience in local government rating or property administration.
• Competent in rates management systems (Pathway, TechnologyOne)
• Demonstrated team leadership, supervision, and people management skills
• Excellent verbal and written communication skills.

*A copy of the full position description will be available for short listed candidates only.

Applicants must be Australian residents.

OUR COMMITMENT TO DIVERSITY & INCLUSION

At Drake, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity.

RIGHT TO WORK

The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.