Vinify is proudly one of Australia's leading importers and distributors of fine wine.

Our brand pillars; Doing Good, Customer Service, Storytelling and Transparency transcend everything that we do. From our continued growth comes new opportunities across Australia including the chance to be a key member of our experienced and impassioned sales team.

Our beautiful portfolio of brands has been developed over many years by our team and represents everything we love about the wine industry. The wineries we represent embrace our values as much as we do, and we believe the success of our business depends on the relationships we keep with our three most important stakeholders: Our team, our producers and our customers. People are central to everything that we do.

The Role

With a growing national customer base and a deep commitment to service, we’re seeking a Sales Administrator to support our field sales team and enhance the customer experience.

This role plays a pivotal part in our service delivery – ensuring prompt, accurate and proactive support to both our team and our customers. You’ll work closely with the Sales Manager and individual reps to manage customer requests, coordinate campaigns and pre-orders, streamline processes, and help drive team performance through well-organised systems and communication.

You’ll thrive in this role if you:

Love helping people and get satisfaction from solving problems efficiently and positively

Enjoy working in a collaborative environment

Have great attention to detail and pride yourself on your follow-through

Are naturally organised and capable of juggling multiple priorities calmly

Communicate clearly and confidently – whether over email, phone or chat

Bring a can-do attitude and a desire to support a high-performing sales culture

Want to be part of a company with strong values and a great team culture

Are comfortable learning new systems and contributing ideas to improve how we work

[We recommend providing examples of these abilities in your cover letter]

Key Responsibilities:

Provide daily admin support to our national sales team (e.g. customer queries, pricing requests, account updates)

Coordinate and track wine pre-orders, releases, allocations, and campaigns

Support accurate data entry into our CRM and ordering systems (Cin7, Xero, etc.)

Help produce weekly sales reports and performance summaries

Assist with event logistics and wine sample coordination when needed

Be the first point of contact for urgent customer queries when reps are in the field

Suggest and implement process improvements to enhance service delivery

What You’ll Bring:

Previous experience in a sales support or admin role (experience in wine or food preferred but not essential)

Proficiency with Excel, ERP systems and cloud-based tools (Slack, CRM platforms)

A strong sense of ownership and accountability

Ability to work independently while staying connected to a wider team

A love of wine and the industry

What We Offer:

A role with purpose, variety, and connection to a truly passionate team

Opportunities to grow and shape the way we work as we scale

Exposure to some of the world’s most exciting wine brands

A culture where people and relationships come first

Flexibility and a supportive team environment

Remuneration

$55-65k + Super (depending on experience and existing customer base)

Vinify is proud of the outstanding quality of its people and the opportunities that it affords to our staff, with a clear track record of internal promotion and up-skilling.

Diversity Statement

You are always welcome here. Inclusivity is in our DNA. Far above any particular skills, we value respect, empathy, open-mindedness and a diverse workforce.

Please direct all applications with a cover letter directly to:

Chris Newton-Smith (Sales Manager)

[email protected] *

*Your application will be responded to WC 14/7/25