GARPEN is a growing national importer/wholesaler/retailer of industrial & commercial products including water transfer pumps, pressure washers, generators, compressors. We supply to a range of industries including mining, agriculture, construction.

Our head office is based in Bayswater WA is seeking 2 multi-talented sales/customer service staff for IMMEDIATE START to help drive the business and provide top of class customer service sales/support for B2C & B2B sales.

This role is office based and not suitable for WFH applicants.

Expectations:

Highly organised reliable and proficient in interacting with a varied customer base. Ability to accurately and provide useful product information and effectively conclude sales enquiries.

Technical knowledge of small engines, compressors, generators would be preferred however a willingness to learn through own initiative and seeking knowledge through questions would be well regarded.

Provide up to date information on specifications, pricing, availability for customer enquiries.

Assist in stock management by accurately processing sales orders, carrying out cyclic stock counts and biannual stock takes.

Assist in freight booking through phone, email, cloud-based systems

Handling of credit card & cash transactions to process customer receipts against sales orders

Be proficient in the use of computers, with a high level of data entry using Outlook, Word, Excel, Unleashed IMS

Confidence in use of a forklift, an operator's license is preferred

Current WA manual driver's license is also essential

Highly Regarded

Excellent face 2 face & phone customer service skills

Honesty & Integrity

Have a positive CAN-DO attitude

Problem solving ability

Must have appropriate Australian working rights

Have a genuine interest in the industry

Mechanical/Technical knowledge is highly regarded

The successful applicant/applicants will be joining a very friendly successful supportive team, you will be required to work with minimal supervision, therefore a mature enthusiastic attitude is well regarded