About us

We are a small and boutique child/ adolescent and adult mental health multidisciplinary practice. We pride ourselves on our commitment to providing high quality, comprehensive and holistic healthcare. Our clinic comprises of psychiatrists, psychologists, an occupational therapist and Mental Health Accredited Social Worker. Our clinicians assess and treat a broad range of diagnoses and presentations; working together with external therapists/ organisations and families to provide high quality mental health care.We offer a collaborative and supportive workplace and aim to provide compassionate care to our patients and families throughout their unique healthcare journey.

Hence, we are looking to find a team member who shares in this ethos.

About the role

This is a full-time Medical Secretary role based in Toowong, Queensland. You will be providing critical administrative and secretarial support to the medical professionals within a mixed medical/ allied health practice.

What you'll be doing:

• Manage and maintain patient records, files and databases

• Schedule appointments and handle patient enquiries, billing (including MEDICARE & HICAPS billing)

• Assist with medical correspondence, including letter drafting and typing

• Provide general clerical support, including filing, photocopying and ordering supplies

• Liaise with other healthcare providers and organisations on behalf of the practitioners

• Ensure a high level of customer service is provided to all patients

What we're looking for:

• Proven experience as a medical secretary or in a similar administrative role within a healthcare setting

• Excellent written and verbal communication skills with strong attention to detail

• Strong computer literacy, including proficiency in Microsoft Office suite

• Previous experience with Medical Practice Management software, such as, Genie or similar software

• Understanding of medical terminology

• Ability to work independently, as well as, as part of a team

• Excellent prioritisation, organisation and time management skills

What we offer:

We are committed to supporting the growth and development of our employees. You will have access to ongoing training and development opportunities, as well as a range of employee benefits including competitive remuneration and an inclusive, supportive work environment.