Operations and Admin Role

Crush Architecture | Surry Hills, Sydney

About Us

At Crush Architecture, we believe good design makes everyday life better. We specialise in heritage, residential and commercial architecture, delivering projects that are considered, timeless and deeply personal to each client. Our work is known for its attention to detail, respect for art and craft, and commitment to sustainable, human-centred design.

We are selective with the projects we take on and the people we work with. We love clients who appreciate quality, care and the small details that elevate a space. We are equally selective with our team, seeking people who are experts in what they do and who uphold the high standards of the practice while bringing warmth and energy to the studio.

The Role

We are looking for a confident and organised Operations and Admin Manager to support our directors and design team while keeping our projects and systems running smoothly.

This role will see you:

Manage client enquiries and ensure clear, warm communication

Maintain our CRM and project tracking systems

Book appointments and manage calendars with care

Liaise with clients, consultants and stakeholders to keep communication flowing

Assist with project administration and document management

Support directors in day-to-day operations while refining and improving systems

Build the foundation for future team expansion as the studio grows

About You

You will thrive in this role if you:

Love working in a dynamic, fast-paced environment

Have excellent client-facing and communication skills

Are proactive, organised and enjoy improving systems

Have prior experience in administration, reception or as an executive or personal assistant

Have strong attention to detail and the ability to manage multiple priorities

Are comfortable working in a small business environment and taking initiative

Bring warmth and professionalism to client interactions

Have experience in architecture, design or construction (ideal but not essential)

Why Work With Us

Join a studio that values creativity, collaboration and quality

Work with clients who appreciate design and the care we bring to every project

Be part of a small, supportive team where your work has a direct impact

Enjoy variety and autonomy in your role

Help shape the systems and structures of a growing practice with a clear, long-term vision

Opportunity to grow into a senior operations role as the studio expands

Requirements

Previous admin, reception or EA/PA experience

Confident with CRMs, scheduling and managing workflows

Excellent written and verbal communication skills

Australian working rights

Ready to Apply?

If you would like to join a practice that values people, detail and design, we would love to hear from you. Please apply with your CV and a short cover letter sharing why you are excited to be part of Crush Architecture.