Sales & Order Support Administrator
Part Time (3 Days) | Slacks Creek | Quantum Leap Imports

Quantum Leap Imports is seeking a motivated, energetic, and customer-focused individual to join our team in a Sales & Order Support Administrator role. We’re a leading importer and wholesaler of porcelain and ceramic tiles, supplying both retail and trade customers across Northern NSW, South East Queensland, and Northern Queensland.

Are you organised, detail-focused, and service-driven? Join us and play a key role in supporting our sales and warehouse teams while ensuring exceptional service for our customers.

Key Responsibilities

Accurately enter customer orders into our sales and order workflow systems

Answer phone enquiries and assist customers with product information (product training provided)

Book freight and support the logistics team with dispatch coordination

Provide timely updates to customers on order and delivery status

Perform general administrative duties to ensure smooth daily operations

Support basic financial tasks, including invoicing, applying payments, and account statement preparation

What We’re Looking For

Excellent attention to detail and accurate data entry skills

A confident and professional phone manner

Strong multitasking and prioritisation skills based on customer and logistics needs

Previous experience in customer service, sales support, or administration (preferred)

Experience with B2B order processing or logistics coordination is a plus

The Role

This is a 3-day-a-week position (Monday–Wednesday) to cover a maternity leave contract (minimum 6 months), with potential for ongoing opportunities at the end of the term.
The role is office-based at Slacks Creek, with flexible hours available between 7am and 5pm each day.

You’ll be joining a supportive team where your work truly makes a difference.

Apply now via Seek, or contact Tim directly at [email protected] to arrange a chat. We’re ready to welcome the right person ASAP to allow time for handover and training.