Join Our Award-Winning Team at Preston Mazda!

Formerly known as Max Kirwan Mazda, Preston Mazda is committed to building better business, embracing innovation, and having fun along the way. With over 55 years of experience and an impressive 11 Master Dealer Awards, we’re proud of our legacy—and even prouder of the exceptional team behind it.

We’re excited to offer a new opportunity for a Warranty Administrator to join our Service Department, working across our Preston and South Morang dealerships.

About the Role

This position plays a pivotal role in the smooth functioning of our Service Department. While previous experience is preferred, full training will be provided to the right candidate.

What You'll Be Responsible For:

End-to-end processing of warranty claims in compliance with manufacturer requirements

Submitting and tracking claims, following up on outstanding approvals, and maintaining accurate records

Auditing repair orders and liaising with Service Advisors, Technicians, and the Workshop Foreman to confirm documentation accuracy

Keeping the service team trained and informed on warranty procedures, processes, and documentation.

Maintaining monthly claim reconciliations

Costing repair orders and assisting Advisors with costing needs

Managing Work in Progress reports

Coordinating parts orders and returning parts per manufacturer requests

Supporting the department with ad-hoc duties as required by management

What You’ll Bring

Prior experience in automotive warranty administration (advantageous but not essential)

Meticulous attention to detail and accuracy in record-keeping

Strong communication skills—both written and verbal

Effective time management and problem-solving abilities

Confidence working independently and within a team

A proactive mindset and commitment to exceptional customer service

What We Offer

A vibrant team culture and positive work environment

Opportunities to grow within a respected and forward-thinking company

Additional benefits after 5 years of service

A paid day off on your birthday—because celebrating YOU matters

The chance to be part of a company that believes in continuous improvement and values every employee

We’re a family-run business with big ambitions—and we promise you’ll enjoy every workday.

Preston Mazda is proud to be an Equal Opportunity Employer. We’re committed to fostering an inclusive workplace that values diversity and equal opportunity.

Please note: Only shortlisted candidates will be contacted for an on-site interview. Due to expected high application volume, we are unable to respond to individual inquiries.