Senior Shift Supervisor- Doncaster

The Pancake Parlour
Doncaster, VIC
A$65,000-$73,000 p/a + Super!
Hospitality & Tourism → Management
Full-time
On-site

Posted 5 days ago


Calling All Hospo Rockstars – Step Into Your Leadership Journey!

Are you ready to take the next step in your hospitality career?

If you thrive in a fast-paced, high-energy environment, have a passion for food, and love creating smooth, memorable service, we want YOU to be our next Supervisor at The Pancake Parlour Doncaster!

This isn’t just a job — it’s an opportunity to grow with a company that invests in your development. We’re looking for someone who sees this as the beginning of a long-term career, with aspirations to move into an Assistant Manager role.

You'll be a key part of our leadership team at our bustling 24-hour restaurant, inspiring others and delivering top-notch service and quality food to our amazing guests.

At The Pancake Parlour, we take training seriously — with one-on-one coaching, and ongoing support to help you thrive in your role and beyond.

We currently have a FULL-TIME position available for the right candidate!

Sound like your next move? Apply now and start your leadership journey with us!

What You’ll Be Doing:

Leading the Charge: You’ll be the go-to person on the floor, overseeing the team to ensure every shift runs like clockwork. From managing front-of-house operations to supporting the kitchen crew, you’ll keep everything moving seamlessly.

Delivering Exceptional Service: You’ll set the tone for an amazing guest experience by leading by example, ensuring every guest is greeted with a smile and served with care.

Team Development: You'll be coaching, training, and motivating the team, helping everyone reach their full potential while creating a fun, supportive work environment.

Managing Shifts: You’ll be responsible for running the shift smoothly, handling any challenges that pop up, and making sure everyone stays on track and on time.

Problem-Solving on the Fly: Whether it’s a sudden rush of customers or an unexpected issue, you’ll keep your cool and handle it with efficiency and grace.

What We’re Looking For:

Leadership Skills: You’ve got a natural ability to lead, whether you're managing a team, training new staff, or stepping in to help where needed.

Experience: You’ve worked in hospitality before and have a solid understanding of what it takes to keep things running smoothly, ideally in a supervisor or leadership role.

Positive Attitude: You’re energetic, enthusiastic, and bring a can-do attitude to every shift. You know how to keep your team motivated, even during the busiest times.

Problem-Solving Mindset: You’re quick on your feet, able to handle challenges calmly and efficiently without skipping a beat.

Passion for Great Food & Service: You take pride in delivering top-notch food and service, and you’re excited to be part of a brand known for its delicious menu and welcoming atmosphere.

What’s In It For You:

Competitive Pay: We offer great hourly rates, with penalty rates for weekend shifts.

Training & Growth: We’ll provide the tools, training, and support — and we’re looking for someone who’s driven, ambitious, and genuinely wants to grow into future leadership roles like Assistant or Restaurant Manager.

Flexible Hours: Whether you want part-time or full-time, we’ve got shifts that fit your lifestyle.

Free Meals: Enjoy complimentary meals from our mouth-watering staff menu during your shifts.

A Fun, Dynamic Team: Work with a group of passionate people who are just as excited as you to create a great experience for every guest.

Please note- The salary is negotiable with the opportunity to earn higher pay as you take on full Supervisor duties.

If you’re ready to step up, take the lead, and make an impact in a fast-paced, fun environment, apply now to join us at The Pancake Parlour. We can’t wait to meet you!


About The Pancake Parlour

Melbourne, VIC, Australia

The image of a girl holding up a fork has become synonymous with The Pancake Parlour restaurants over the past four decades.

Artist Peter Von Czarnecki adapted a woodcut from a long-defunct British magazine advertisement for “Harleen for the Hair.” Von Czarnecki replaced the comb in the lady’s hand with a fork and underneath emblazoned the simple word LOVELY!

The LOVELY! Lady logo was born and seen on such unlikely places as the helmets of the US Soldiers in Vietnam, the snowmobiles of the Australian contingent in Antarctica and the giant hot air balloons of Roger Meadmore in the skies over Europe during the world championships.

Source: This is an extract from the company's own website.

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