Full Time Permanant Position

Two 'Wellbeing Days' gifted to all staff each term

Work with an exceptionally talented IT Manager

Competitive Salary

Are you an IT Professional who would like to align your values with working for a Non-For-Profit?

About the role

Join our dedicated IT team as an IT Support Analyst at Specialised Assistance School for Youth in Adelaide, South Australia. In this full-time position, you will play a crucial role in ensuring the smooth operation of our school's technology infrastructure, providing expert technical support and troubleshooting to our staff and students.

What you'll be doing

Respond to and resolve IT-related queries and incidents from staff and students in a timely and efficient manner

Diagnose and troubleshoot hardware and software issues, implementing appropriate solutions

Provide training and guidance to users on the effective use of our school's technology systems

Collaborate with the IT team to maintain and update our technology infrastructure, ensuring optimal performance

Contribute to the development and implementation of IT policies and procedures

Assist with the procurement and configuration of new IT equipment and software

Maintain accurate records and documentation related to IT support activities

What we're looking for

Relevant tertiary qualification in Information Technology or a related discipline

Minimum 2-3 years of experience in an IT support or helpdesk role, ideally in an education environment, but this is not essential.

Demonstrated proficiency in troubleshooting and resolving hardware and software issues

Strong customer service orientation and excellent communication skills to effectively liaise with staff and students

Ability to work independently as well as part of a collaborative IT team

Familiarity with common IT systems, software, and networking technologies

Passion for staying up-to-date with emerging technologies and a commitment to continuous learning

What we offer

At Specialised Assistance School for Youth, we are dedicated to supporting our employees' professional and personal growth. We offer a range of benefits, including:

A 4-day student contact week with Fridays dedicated to planning and admin

2 Wellbeing Days per term

Access to an onsite physiotherapist

A competitive salary aligned with your experience

A collaborative and inclusive workplace where your voice is valued

Ongoing professional development opportunities

Access to an Employee Assistance Program (EAP)

The opportunity to make a lasting difference every day

Join our dynamic team and contribute to the success of our school community.

About SASY

SASY's vision is to create a caring environment, where disengaged young people, with complex needs, are reconnected through holistic educational experiences that improve wellbeing and reignite their interest in learning.

Established in 2016, SASY caters for students in Years 8-12 whose needs are better met by learning structures that may not be available in all mainstream schools. As a non-government school, SASY follows the national curriculum and SACE.

We are a growing independent secondary school with a key focus on trauma informed practices, inclusion, restorative practice and wellbeing as fundamental principles in working with vulnerable and disengaged youth.

Applications:

Submit your Resume and Cover Letter through Seek, addressing the essential requirements and explaining why you're interested in working at SASY. (No more than two pages each).

To obtain a copy of the position description which includes technical requirements of the role, please download from our Careers Page on our website:

For any questions, please email Nic Pellegrini at [email protected] or call 08 8227 0823.

Applications close: Monday 9:00am Monday 21 July 2025.

We may progress suitable applications before the closing date.