Workplace Investigations Officer

Fixed Term (until 14 August 2026) Full Time

Monday to Friday, 72.5 hours per fortnight, 9 day fortnight

Pro Rata amount of $93,453 - $99,405 per annum (LGIA Stream A Level 4) + Superannuation

Location – Rockhampton

Your new role

Are you interested in furthering your skills and building a career within complaint management?

This role will see you addressing complaints and providing professional investigative services for a wide range of employee and public related complaints in accordance with legislation.

This position requires the completion of a satisfactory Criminal History Check - Police Certificate (Australia Wide Name Only Police Check).

What we are looking for

The ability to maintain strict confidentiality is a key requirement of this position

Developing knowledge of legal and administrative law practices in relation to investigative services

High level attention to detail with a forward-thinking mindset

Ability to build rapport with others from diverse backgrounds

Thorough research skills and use of interpersonal skills in all aspects of your investigations

Demonstrated skills in drafting logical and sensitive investigation reports and documentation

What you'll get in return

As an employee of Rockhampton Regional Council, you will join a diverse and innovative team of more than 1000 employees supported by good leadership, who proudly deliver services and make a difference to the lives of people living and working within the region.

Supportive Work/Life Balance

A large employer with a strong values driven culture

A generous superannuation scheme – Up to 18% superannuation (conditions apply)

Ongoing training and development opportunities

Corporate membership discounts

Payroll deductions and salary sacrifice options

17.5% annual leave loading

Wages paid fortnightly

Employee Assistance Program

Fitness Passport and active social clubs

What you need to do next

To apply for this opportunity, please submit two documents:

A 2-3 page Cover Letter addressing the Application Criteria below;

Your Current resume.

Application Criteria

Qualification in Certificate IV (Government, Investigations, Business or Law) or demonstrated experience within a Human Resources or compliance / investigative role.

Knowledge pertaining to industrial relations, employment law and Human Resources best practices and a demonstrated knowledge of legal and administrative law practices pertaining to investigative services.

Demonstrated ability to maintain confidentiality, diplomacy and judgement when dealing with sensitive investigations.

Demonstrated planning, organisational and time management skills with proven ability to work with a high degree of autonomy.

Please use Council’s cover letter template and ensure you clearly label each Application Criteria in your cover letter.

Click the ‘Apply’ button above to complete your online application.

Applications Close: Monday 21 July 2025 at Midnight (AEST)