Executive Housekeeping Manager – Gold Coast, Queensland

ahs hospitality is Australia and New Zealand’s largest provider of outsourced housekeeping management services and partners with the most iconic hotel brands.

Are you ready to take luxury to the next level?

We're on the lookout for an exceptional Executive Housekeeping Manager to lead one of our elite teams on the stunning Gold Coast, Queensland.
This isn’t your average role — we’re searching for the best of the best. You’ll need a proven track record leading high-performing housekeeping teams in ultra-luxury, 6-star environments where every detail matters and excellence is the standard.
If you’ve mastered the art of delivering flawless service in properties that redefine opulence — beyond the traditional 5-star experience — we want to hear from you.
Service with a smile is our mantra and we truly believe we are the best outsourced service company you could choose to work with.

Leading your team, your day would simply look like this:

• Setting up the key tasks for you and the team
• Team briefings to conquer the challenges ahead
• Work with the hotel leadership team on short and long term quality metrics
• Delivery of rooms to the hotel on time for guest arrival
• Keep in touch with the team and provide resourcing as required
• Administration relating to Health and Safety, billing and rostering
• Ensure guests are serviced with a smile
• Hand over effectively to the team
• End your day knowing that tomorrow will bring a whole new set of adventures to be had

To be the winner of this trophy we would need you to have:

• A strong appetite to build and sustain relationships
• A passion to strive for excellence
• Time management and efficient work habits
• An understanding of annualised budgets
• Determination to provide a safe workplace
• A no nonsense approach to compliance
• A well-presented problem solving attitude
• An ability to work on weekends and public holidays when required
• A depth of experience as an EHKM in a 6-start or high end 5-star property

In reward we offer:

• A competitive salary
• Training and development at your own pace
• The opportunity to be a part of a vibrant and dedicated team
• Career progression
• Sponsorship opportunities

If you think you can win the race, then we want to hear from you!

We are dedicated to fostering diversity and cultivating an inclusive culture that honours and supports all individuals. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply.

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