FBM is a fast-growing service provider to the hospitality industry, managing housekeeping services on behalf of hotels across New South Wales, Victoria & Queensland. Our team supports hotels with various services, predominantly in Housekeeping and Public Area Cleaning.

At FBM, we pride ourselves on our transparent foundation, forward-thinking approach, commitment and dedication to team growth fuel our success – with over 700 staff across multiple sites and a growing support office team, we are passionate and committed to building strong, engaged teams and empowering our people to grow.

Who we are looking for:

We are seeking a motivated, enthusiastic and “keen to make their mark” Housekeeping Manager to join our team in Brisbane CBD managing the day-to-day housekeeping operations for one of our luxury hotel clients.

We are looking for a leader who will be key in:

Managing the day to day Housekeeping operations in a 300+ Room Luxury hotel

Managing the training and onboarding of new team members

Coaching and developing high performing frontline team members and conducting performance reviews

Oversee the cleanliness standards of hotel rooms, corridors, and public areas ensuring high standards.

Ensuring sufficient stock of amenities and linens are available to the team

Forecasting required staffing levels and rostering the team accordingly

Preparing the day ahead by allocating/assigning rooms to the team, carrying out daily briefings and assigning checklists to the Public Area staff and Housepersons

Finalising paperwork from the day, filing completed checklists, following up on outstanding job orders and concluding room counts and timesheets from the team

Communicating at a high level with the Front Office and Maintenance departments to ensure smooth operation

Managing room counts, timesheets and rostering using hotel & FBM systems

What we are looking for:

Previous experience in a housekeeping management role

Experience running operations in large hotels

Strong computer literacy skills (Experience with Opera PMS preferred)

Passionate about Hospitality and building strong engaged teams

High level of work ethic and integrity

Strong attention to detail and ability to guide others in this respect

Demonstrated success in a fast-paced hospitality role

Ability to manage multiple priorities and complete tasks in a timely manner

Ability to take initiative and work collaboratively with the rest of the hotel departments

A collaborative approach and a positive, problem-solving mindset

A professional, positive and ‘can do’ attitude

Proactive, with a passion for continuous improvement

Availability to work varied shifts, including weekends

What we offer:

Excellent future growth opportunities

Empowerment to manage the team the way you believe will achieve the best results

Access to discounted rates at a number of hotel properties across Australia

Employee engagement initiatives

Positive and supportive senior leadership team

Flexibility with work hours - we always endeavours to work around commitments you may have.

At FBM, we welcome, celebrate and respect diversity and inclusion, which we recognise as one of our biggest strengths. We are committed to providing a work environment where everyone is respected, valued and treated fairly. We encourage candidates with diverse cultural backgrounds, ethnicity, age, gender, religious beliefs, sexual orientation, physical ability; and Aboriginal and Torres Strait Islander people to apply.

All candidates must have full work rights in Australia.

If you’re a housekeeping professional ready to take your career to the next level, we want to hear from you!