Membership Sales Consultant
Fernwood Fitness
Posted 2 days ago
Are you ready to empower women and take your sales career to new heights?
Fernwood Fitness Robina is seeking a passionate high-energy, and confident Membership Consultant to join our women-only health and fitness club! If you thrive in a fast-paced environment, love the thrill of sales, and are passionate about helping women shine, this could be your dream role.
This is a fantastic opportunity to leverage your sales and customer service skills in a supportive, empowering environment where your contribution truly makes a difference.
About Us
At Fernwood Fitness, we’re more than just a gym - we’re a vibrant community dedicated to helping women achieve their health and wellness goals. Since 1989, we've grown from one club in Bendigo to over 70 locations nationwide. More than 80,000 women choose Fernwood as their fitness destination, and we’re proud to lead the way in women’s health and well-being.
What You’ll Do
Drive membership sales by understanding potential members’ needs and recommending suitable options.
Deliver engaging club tours that showcase the unique benefits of Fernwood Robina.
Build strong member relationships to ensure an exceptional experience and drive retention.
Manage cancellations professionally and empathetically, reflecting our commitment to service.
Engage in community outreach, connecting with the community to raise awareness and attract new members.
Bring fresh, creative ideas to boost engagement and recruitment
Use social media to promote club initiatives and boost visibility
Contribute to team sales strategies and consistently meet or exceed individual KPIs
Maintain accurate CRM records and support admin processes
Participate in team meetings and ongoing training to continuously improve your skills
About You
A positive, hands-on woman with a passion for health, fitness, and empowering others.
At least 2 years of sales or customer service experience, ideally in fitness, health, or wellness.
A proven track record of meeting and exceeding targets.
You’re confident managing both new sales and cancellation processes with professionalism and empathy.
Excellent communication and people skills - confident, friendly, and approachable.
Comfortable managing both sales and cancellations with professionalism and empathy.
Strong organisational and time management abilities.
Thrives in a fast-paced, team-driven environment
You're passionate about women’s health and wellness and ready to make a real impact
Available across a 6-day roster (flexibility available for the right person)
What we offer:
A fun, vibrant, and supportive team environment
Ongoing training and professional development
Competitive pay + performance-based incentives
A complimentary Fernwood membership
Flexible work arrangements for work-life balance
A collaborative culture where your contribution is valued
Ready to Join Us?
If you're excited to empower women, grow your career all while being part of an empowering community, we’d love to hear from you.
👉 Apply now with your resume and a cover letter that shows us who you are and why you’re the perfect fit via Seek.
About Fernwood Fitness
Across Australia, Fernwood Fitness is recognised as the leader in women’s health, fitness and wellness. From humble beginnings in Bendigo over 32 years ago, we now have 70 clubs, situated in every state and territory of Australia.
Every day, our powerhouse teams across Australia bring to life our mission to empower women to shine. If you want to work alongside wonderful people who are ambitious, inspired and passionate about supporting women’s health, fitness and wellness, then we’d love for you to apply for a position with Fernwood Fitness.
Roles at Fernwood vary from in-club roles such as Membership Consultant and Personal Trainers, to corporate support staff and of course, future franchisees. The opportunities for career advancement and training are endless. Many of our existing franchisees began their career as a group fitness instructor or personal trainer. Where will Fernwood lead you?
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