
Client Services Team Leader
Beyond Housing
Posted 15 hours ago
Are you an experienced people leader who enjoys developing and managing a team? Are you passionate about leading, motivating and supporting team members to grow and deliver exceptional services across a range of programs? We are looking for an individual with proven leadership skills to lead our Client Services team in Shepparton.
This hands-on leadership role is responsible for maintaining a positive team-based approach, leading, supporting and developing staff, and ensuring the effective delivery of programs and quality services. Strong stakeholder management, sound judgement and decision making and a focus on continuous quality improvement are also key to success in this role.
Beyond Housing is committed to the vision of ending homelessness and are driven by values of Advocacy, Fairness, Innovation, Quality and Collaboration to achieve this vision. If you are passionate and have experience working with vulnerable and disadvantaged people, then we could be the employer for you.
The Benefits
If you are seeking an employer that values a harmonious work/life balance, we could be the employer for you.
Flexible work arrangements with the opportunity to apply for a WFH arrangement
Exercise during work hours. Up to two paid exercise breaks a week during your ordinary work hours.
Health & wellbeing reimbursements. Claim up to $450.00 a year back for any health & wellbeing related expenses
Employee Assistance Program providing independent, free, confidential support for you and members of your family
Option to purchase additional leave
Bonus Christmas leave Day for all team members
Up to 7 weeks paid parental leave for eligible employees
Ongoing training and professional development opportunities (including access to financial support and study)
Pay & Conditions
In return for your dedication, experience and professionalism, Beyond Housing offer:
Attractive base salary of $110,111 - $114,978 (based on Social, Community, Home Care and Disability Services Industry Award 2010, Level 6)
Additional:
12% Superannuation
17.5% Annual Leave loading
With the ability to maximise your take home pay with Salary Packaging - up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax free
About You
To be successful in this role you will have the following:
Relevant qualifications or experience in leadership or management
Experience leading, coaching and mentoring a team in a service-based environment
Ability to work under pressure, meet deadlines and be adaptable
Ability to contribute to service development and improvements
Highly developed customer service and problem-solving skills
Highly developed communication, negotiation and advocacy skills
The ability to influence culture, role model organisational values and engage a team to achieve outcomes
Highly developed organisational and time management skills
Well-developed IT and administrative skills
Current Drivers Licence
Experience within the social, housing or community sectors will be highly regarded.
Applications
For a copy of the Position Description please visit the Beyond Housing website https://www.beyondhousing.org.au/about-us/about-us/join-our-team/
Applications close 5pm Wednesday 16th July. Applications should include a cover letter and current resume. Any queries should be directed to the Chief People Officer, Alison Eaton on 02 6055 9000.
The successful candidate must participate in a National Police Check and Working with Children Check as this role operates within a Child Safe organisation.
Indigenous people and people of culturally diverse backgrounds are encouraged to apply.
About Beyond Housing
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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