ABOUT THE ROLE
Join a team of skilled Positive Behaviour Support Practitioners in a supportive environment that champions your professional growth. As a Positive Behaviour Support Practitioner, you’ll work with NDIS participants of all ages, delivering services across community, clinic, and telehealth settings—supported by a collaborative Multi-Disciplinary Team. Based in Townsville, you’ll also enjoy the flexibility to work in-home, in-clinic, and out in the community.

This role is all about improving quality of life—for individuals and those around them. Key responsibilities include:

• Build Meaningful Relationships: Establish trust and rapport with participants, families, and support networks to foster collaborative partnerships.
• Conduct Comprehensive Assessments: Undertake Functional Behaviour Assessments (FBAs) to identify underlying causes and inform tailored interventions.
• Develop Individualised Support Plans: Create and implement Behaviour Support Plans that are evidence-based and aligned with NDIS guidelines.
• Provide Education and Training: Equip carers and support teams with the knowledge and skills to implement strategies effectively and sustainably.
• Promote Positive Behaviour: Focus on reducing restrictive practices and enhancing participants' quality of life through proactive support.
• Monitor and Evaluate Progress: Collect and analyse data to assess the effectiveness of interventions and make necessary adjustments.

If you're passionate about making a difference and want to grow in a role with real purpose—we’d love to hear from you.

*To obtain a copy of the position description or for more information on what it’s like to work at National 360, email Senior Talent Partner –Tess Veliz on [email protected]

ABOUT YOU
We believe that talented clinicians are developed and nurtured, not just found through an exhaustive list of requirements. With that being said, there are a few requirements for our PBS practitioners, which are:

• You hold a relevant bachelor's degree (e.g., Psychology, Social Work, Occupational Therapy, Speech Pathology, Counselling, Social, Disability, Teaching or Social Sciences)
• Endorsed as ‘Proficient’ or above against the PBS Capability Framework (evidence of letter of suitability from the NDIS Commission also required)
• You have full Australian working rights
• You have prior experience in community, private or acute settings.
• You have access to your own vehicle and hold a current driver’s licence
• You have or are willing to obtain a NDIS Workers Check and Working with children check.

ABOUT US
Founded in 2006 by Heidi Long, National 360 has grown into one of Australia’s leading providers of community-based allied health services. With 22 offices across six states, we’re known for our strong local connections and commitment to quality care. As an NDIS-registered provider, our team delivers services in Occupational Therapy, Physiotherapy, Speech Pathology, Behaviour Support, and Early Childhood Intervention.

360 BENEFITS
Discover benefits that support you professionally and personally through our 360 YOU and 360 Champions programs:

✅Career Growth & Development
• Structured career pathways with regular progression points
• Weekly 1:1 clinical supervision
• $1,500 annual PD allowance + 2 days paid study leave
• Access to comprehensive Clinical and Operational Development Programs
• Ongoing support from Clinical Practice Advisors, Senior Clinicians, Mentors and Discipline Leads

✅Wellbeing & Flexibility
• Flexible hours and the ability to work from home, in the office, or in the community
• Mental health and wellbeing support via Sonder’s 24/7 service
• Access to Fitness Passport and regular wellness initiatives

✅Practical Perks
• Up to 5 weeks of annual leave via our Purchased Leave Scheme
• Discounted health insurance and full excess coverage with HCF corporate plan
• Company laptop and phone

✅Lifestyle & Mobility
• Tax-free vehicle reimbursements and novated lease options
• Relocation opportunities across NSW, VIC, QLD, WA, TAS and SA

✅Family & Fun
• 18 weeks paid parental leave
• Pet-friendly offices
• Team-building events and funds for celebrations

For further detail about our industry-leading benefits & reward programs, visit https://national360.com.au/360-benefits-rewards/

JOIN THE NATIONAL 360 COMMUNITY
Join our expanding Townsville team and click "Apply Now"!
Looking for a different location? Contact us to see if we can help you find the right role.

OUR COMMITMENT TO YOU
National 360 is committed to responding to all candidates who apply, regardless of the outcome. We strive to ensure that every candidate is treated with fairness and receives clear, timely communication throughout the recruitment process.

We welcome all people to join our team, including people from Aboriginal and Torres Strait Islander communities, living with disability, all gender identities, LGBTQIA+, people of any socioeconomic status, of any age, race, national origin or ethnicity. We believe each person’s uniqueness makes us even better at the work we do.