Consultant Team Leader – Appointment Setting (Where Your Leadership Changes Lives)

Location: Sydney CBD (Full-Time | 5 Days In-Office)
Salary: Up to $140,000 Base + Super + Uncapped Commissions
Reporting To: Head of Sales

Role Summary:

We help busy, everyday Australians build wealth safely through property.
With over 10,000 members served and more than 2,000 five-star Google reviews, Freedom Property Investors is proud to be Australia’s #1 property investment group.

As Consultant Team Leader, you will lead our outbound, high-volume appointment setting team — known internally as the Consultants. You’ll take full ownership of a 30-person team across local and offshore offices. Their role: book high-quality Discovery Sessions with our senior sales team.
Your role: lead from the front — build belief, develop skill, drive daily inputs, and raise the standard.
This isn’t a clipboard leadership role. You’ll be in the thick of it — coaching calls live, running daily huddles and roleplays, and driving performance hour by hour. If you’ve built and led high-volume outbound sales teams, this is your opportunity to lead one of the most high-performing teams in the country’s leading property investment business.

Key Responsibilities

Lead a 30-person outbound sales team of local and offshore appointment setters

Run daily huddles and roleplays to energise the team, set expectations, and drive accountability

Coach live calls and provide real-time feedback to correct and reinforce performance

Conduct fortnightly 1:1s with every team member to review performance and support development

Drive daily activity and enforce KPIs — no ambiguity around what success looks like

Recruit and onboard new Consultants to maintain healthy headcount — always building a deep bench

Partner with Sales Leadership to improve conversion, quality, and effectiveness across the team

Maintain visibility, urgency, and ownership across every hour of the day

Key Performance Indicators (KPIs)

Consultant team headcount — maintain appropriate staffing levels at all times

Consultant attendance and daily activity compliance

Booking volume and show-up rates for Discovery Sessions

Lead-to-appointment conversion rates by Consultant

Script adherence and documented coaching

Completed 1:1s with every Consultant at least once per fortnight

Skills & Experience Required

Proven experience managing outbound, high-volume sales or contact centre teams of 20+

Strong background in phone-based appointment setting or telemarketing environments

Daily coaching, KPI management, and activity tracking come naturally to you

Comfortable leading from the front — visible, energetic, and hands-on

Able to coach individuals, resolve underperformance, and scale high-performing behaviours

Passionate about building people and helping members and team hit life-changing goals

Who You Are

You hold yourself and your team to daily activity standards and KPIs — no excuses

You’re structured, high-energy, and operate with urgency and clarity

You’re in it with your team — listening to calls, giving feedback, lifting belief

You lead from the front and solve problems quickly, without drama

You believe in high standards and hold others accountable to them — every single day

You’re building something bigger than yourself — and taking your team with you

Who This Isn’t For

You avoid hard conversations or real-time feedback

You expect people to self-motivate without structure or coaching

You don’t want to be accountable for daily performance and daily KPIs — this isn’t for you

You prefer managing spreadsheets to building and leading people

Work Environment & Conditions

Full-time, in-office role based in Sydney CBD

5 days a week in-office (non-negotiable)

High-performance, high-support environment with coaching embedded in the culture

Strong exposure to Sales Leadership with real opportunity to grow into senior roles

Uncapped commission structure based on team performance

The recruitment process involves a short video submission:
To apply, simply send us your CV along with a quick video sharing why you’re the right person to help build Freedom’s next great team.

After you apply, we’ll email you a link to a Google Form where you’ll answer a few questions and upload your video. We’re excited to see what you bring to the table!