Full time Contract

Raging Waters Sydney is the place to make lifetime memories. Offering water slides, attractions and one of the biggest wave pools - Sydney’s biggest water park has something for everyone.

About the Role:

The People & Culture (P&O) Manager serves as a trusted business partner to the entire park, acting as a subject matter expert in many areas of HR, including training, talent, recruiting, record-keeping, onboarding, offboarding, employee relations and internal communications.

Ideal candidates will have superior social, communication, writing, and organizational skills, and have a natural talent for helping others!

Job Duties & Responsibilities:

Manage all aspects of the People & Culture (P&O) team and any other assigned departments. Become knowledgeable of performing the essential duties of all P&O positions and backfill these positions or help when needed

Manage all activities related to the employment life cycle for Raging Waters Sydney

Manage and control all financial aspects of assigned departments while maximizing revenue and cost savings opportunities; maintain constant vigilance over departmental labor budgets

Professionally and legally represent Raging Waters Sydney to ensure continued compliance with all federal, state, and local employment laws

Drive end to end recruitment and interviewing initiatives throughout the season

Schedule team member orientations and ensure all team members complete the required onboarding activities. Ensure all documentation and record keeping is kept up to date

Assist with the coordination and execution of exciting team member events

Assist with data entry into Workday, Smartsheet, SharePoint and Learning systems

Review and track compliance with work permits for minors

Develop efficient and effective methods of communication to reach the employee population, leveraging marketing resources to assist with methodology and delivery

Investigate and resolve employee concerns, keeping leadership and related parties informed throughout the process

Administer disciplinary actions to team members, as required

Execute voluntary and involuntary terminations, as needed

Coach and counsel leadership to effectively address employee performance and provide guidance for legally defensible resolutions

Assist with processing HR paperwork, employee transactions, and terminations

Assist employees with Workday and Quinyx navigation and password resets

Assist with scheduling departments using workforce management platform, Quinyx

Coordinate with First Aid to ensure any team member injuries are logged with insurance and followed up

Ensure compliance with company and industry best practices, policies, and procedures to create a safe and productive environment for colleagues and guests.

Purchase all required uniforms and garments for each season by seeking out vendors for the best quality and price

Manage the end-to-end process of workers’ compensation claims, ensuring compliance, timely reporting, and effective support for injured team members.

Coordinate and oversee the International Lifeguard Program, including recruitment, onboarding, compliance, and housing needs for overseas team members.

All other duties assigned by leadership

Education & Work Experience:

Minimum of 2-year of related work experience in HR highly desired.

College education preferred but equivalent work experience will also be considered

Previous experience with utilizing centralized scheduling or workforce management platforms highly desired

Language: Ability to read, write, and speak fluent English.

Requirements:

Must be at least 18 years of age

Ability to work flexible schedule, including evenings, weekends, and holidays

Must have reliable transportation to and from work for your scheduled shift

Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner

Ability to portray a positive, professional attitude

Ability to maintain confidentiality and protect sensitive employee data

Ability to communicate clearly, concisely and persuasively with a wide range of diverse personnel and guests

Must be proficient in Microsoft Outlook, Excel, Word, and Power Point

Knowledge of Google Sheets or Smart Sheet, a plus

Ability to use office technology and equipment, such as PC, software, and copier

Ability to follow direction, multi-task, and work as part of a team as well as independently

Benefits of Working with Us at Raging Waters Sydney

As a valued team member, you’ll enjoy a range of great perks, including:

Potential Bonus Incentives

Free Admission to Raging Waters Sydney

Ticket Incentive Program – Share the fun with family and friends

Food and Retail Discounts across the park

📧 For more information:
Email us at [email protected]

📄 Ready to apply?

Apply online through the Raging Waters Sydney website employment page.

https://grpr.wd3.myworkdayjobs.com/parques_reunidos/job/Raging-Waters-Sydney-427-Reservoir-Road-Prospect-NSW-2148-Australia/Raging-Waters-Sydney---People---Culture-Manager_JR106511