Applications Support Officer

Homes Tasmania | Permanent Full-Time | State-wide (Location Negotiable)
Salary: $73,811 – $79,779 + 11.5% Super | Band 3 (Health and Human Services Award)
Applications Close: Sunday 13 July 2025

About Homes Tasmania

Homes Tasmania is building homes and creating opportunities for Tasmanians by delivering new social and affordable homes. We work with a range of agencies and sectors so Tasmanians can benefit from a resilient and diverse housing market that allows them to continue to improve their housing situation and all the opportunities that better housing makes possible.

Homes Tasmania is committed to investing in its people to ensure a sustainable and successful organisation through a positive workplace culture and highly capable employees. Find out how this role could work for you.

About the Role

As an Applications Support Officer within our Information & Technology Management Services (ITMS) team, you’ll play a vital role in supporting the digital tools that enable our staff to deliver housing solutions across Tasmania.

This is your opportunity to join a purpose-driven organisation where your IT skills will directly contribute to improving lives.

Key Responsibilities

• Provide Level 1 support for business applications.
• Deliver training and education programs to build digital capability across the organisation.
• Collaborate with ITMS and business units to ensure our digital environment is fit-for-purpose.
• Support a culture of inclusion, innovation, and continuous improvement.

What We’re Looking For

Skills & Experience

• Strong customer service focus in an IT support environment.
• Experience in developing and/or delivering workplace technology training.
• Excellent communication, problem-solving, and interpersonal skills.

Desirable Qualifications

• Certificate III/IV in Information Technology or Training & Assessment.

Mandatory Requirements

• Conviction checks (violence, sex offences, drugs, dishonesty, serious traffic offences)
• Identification verification
• Employment disciplinary history

• Current Tasmanian Working with Vulnerable People Registration (Employment type).
• Ability to satisfy pre-employment checks including:

Location & Hours

• Employment Type: Permanent full-time (76 hours per fortnight)
• Work Type: Day work; part-time hours may be considered
• Location: Homes Tasmania - Information & Technology Management Service - Statewide – specific location negotiable with the successful applicant
• Note: This recruitment process may also be used to fill future vacancies (full-time, part-time, fixed-term)

Key Documents

• Statement of Duties – PDF 517080 517109 Applications Support Officer Band 3 (February 2025) HAHSA WWVP.PDF
• Statement of Duties – Word 517080 517109 Applications Support Officer Band 3 (November 2023) HAHSA WWVP.docx
• Applicant Guide – PDF Homes Tasmania - Applicant Guide January 2023.pdf
• Applicant Guide – Word Homes Tasmania - Applicant Guide January 2023.docx
• SFA Frequently Asked Questions (FAQs) for Applicants : SFA Applicant FAQS Jan 2023.docx

If you have trouble accessing these documents, please contact Scott Miller using the details below.

How to Apply

Submit a Short Form Application (SFA) consisting of:

• A maximum two-page written application
• Your resume

Apply online via the “Apply Now” button on the Homes Tasmania careers page.
If you experience issues with the online process, email your application (preferably as one Word or PDF document) to:
Email: [email protected]

Contact Us

For more information or to discuss the role, please contact:
Scott Miller
[email protected]
0438 009 048

Learn More

Visit us at Homes Tasmania or follow us on Facebook

Homes Tasmania – Building homes, creating communities.