About Us

We are TANOSHIMI AUSTRALIA PTY LTD, a food and beverage group from Taiwan. Our renowned brand, WOOSA Pancake House, is famous for its signature 'cloud-like soufflé pancakes'. We are actively expanding in Melbourne and invite you to join our team to create delicious food and memorable experiences!

Key responsibilities

Attendant / FOH :
Warmly greet and seat customers. Take accurate orders and serve food and beverages. Prepare beverages, including mixed drinks. Operate the POS system and handle payments. Manage order flow and dockets at the pass. Must possess a valid RSA certification.

Attendant / BOH :
Assist with stock and ingredient preparation. Operate frying, grilling, and wok stations. Prepare garnishes, manage plating, and create desserts. Must possess a Food Handler certificate.

Trainer :
Perform all duties of an Attendant and demonstrate excellent service and food quality. Assist in training new staff members and guide them to become familiar with work processes and company standards. Effectively resolve customer issues and maintain smooth operations when a supervisor is not present.

Supervisor:
Supervise and guide the team to ensure smooth and efficient service. Responsible for rostering, ingredient ordering, inventory management, and cost control. Handle complex customer complaints. Assist with interviewing, training new staff, and managing store administration.

What we're looking for

Required for All Levels:

Must have valid Australian working rights. Strong communication and teamwork skills. The ability to work effectively in a fast-paced environment.

Proficiency in Mandarin is highly regarded but not a mandatory requirement.

Attendant :

A passion for hospitality and a positive, can-do attitude. Current RSA (FOH) or Food Handler (BOH) certificates are a plus, or a willingness to obtain them upon employment.

Trainer:

A minimum of 1 year of relevant experience. Proven ability to train others, demonstrated leadership potential, and strong problem-solving skills.

Supervisor :

A minimum of 2+ years of relevant management or supervisory experience. Excellent leadership, communication, and organisational skills. Experience in rostering, inventory management, or cost control.

What we offer

Competitive salary & superannuation.

Staff meal benefits.

Dynamic & supportive work environment.

Valuable experience in Australian market expansion.

Ongoing learning & growth opportunities.