Grow with a leading corporate uniform supplier!

Are you passionate about delivering outstanding customer experiences and building strong client relationships? Do you thrive in a collaborative team environment where your work makes a real impact? Belgravia Apparel is looking for a talented Account Manager to join our growing team.

About Us
Belgravia Apparel is a leading supplier of end-to-end corporate uniform solutions across Australia and New Zealand. We believe in building strong, long-term partnerships with our clients by delivering a seamless, innovative, and customer-centric experience. Our mission is simple: Designed to Unite – we create apparel solutions that bring people together.

At Belgravia, you’ll be welcomed into a friendly and supportive team, provided with full training, and offered real opportunities to grow your career in a business that values innovation, collaboration, and customer excellence.

About the Role
As an Account Manager, you’ll play a vital role in supporting our customers and internal teams to ensure sales growth, strong gross profit margins, and exceptional customer experience. This is Maternity leave cover for 6 months with the potential for the role to continue.

You will work closely with our Demand Planning team to develop and maintain stock forecasts and buy plans that meet customer KPI expectations.
You will also collaborate with the Design & Product team, Production, Supply Chain, and Customer Service teams to deliver seamless solutions for our clients.
This position reports directly to the General Manager of Sales.

This is a hybrid role with a balance of office-based work, client meetings, and remote working flexibility.

Key Responsibilities:

Manage and track sales performance, ensuring order growth and strong GP margins.

Develop and maintain stock forecasts and buy plans in collaboration with the Demand Planning team.

Monitor weekly sales, order volumes, and financial performance, proactively identifying revenue opportunities.

Work closely with Design & Product, Production, Supply Chain, and Customer Service teams to deliver tailored solutions.

Partner with the Customer Service team to deliver outstanding support to our clients.

Participate in Sales & Operations meetings to track production schedules and delivery timelines.

Develop strong working knowledge of our ERP system (training provided).

Manage customer inquiries, assist with site logins, pricing, and account queries.

Support uniform fittings and assist with the rollout of new accounts.

Collaborate with the Production team on product sourcing, embroidery codes, and sampling.

Provide administrative and operational support to the wider account management team.

Key Relationships:

Internal: Demand Planning, Design & Product, Production, Supply Chain, Customer Service, and Management teams.

External: Clients, suppliers, and logistics partners.

About You:

Proven experience in account management, customer service, or sales (apparel industry preferred).

Strong understanding of sales metrics including GP margins and order growth.

Comfortable working with Microsoft Word, Excel, and PowerPoint for reporting and analysis.

Highly organised with excellent attention to detail and ability to multitask in a fast-paced environment.

Proactive problem-solver with strong communication and interpersonal skills.

Customer-first mindset with a focus on enhancing the client experience.

Experience with supply chain processes and garment range development would be advantageous.

Why Join Belgravia Apparel?

Hybrid working flexibility – enjoy a great balance between home and office.

Friendly, supportive team culture – be part of a business that values its people.

Ongoing career development and learning opportunities.

Variety in your role – every day will be different!

Work for a business that's Designed to Unite and committed to client success.

Ready to grow your career with us?
Apply now and be part of a passionate team delivering exceptional corporate apparel solutions!