Assistant Manager - Front Office

Discover Bondi Junction Pty Ltd
Bondi Junction, NSW
A$76,515 p/a
Hospitality & Tourism → Front Office & Guest Services
Full-time
On-site

Posted 21 hours ago


Holiday Inn & Suites Bondi Junction | By IHG

We’re looking for an enthusiastic and committed Assistant Manager to join and lead our Front Office team at Holiday Inn & Suites Bondi Junction by IHG. You'll play a vital role in delivering exceptional guest experiences and helping create a warm, welcoming, and guest-focused environment.

What’s on offer:

Full-time role based in vibrant Bondi Junction

Steps away from the Bondi Junction Transport Hub

Discounted accommodation worldwide

Ongoing training, development, and career growth

Be part of a supportive and passionate team

Your day-to-day:

Support daily front office operations, ensuring smooth check-ins, check-outs, and guest satisfaction

Lead, train, and support the Front Office team, fostering a collaborative and guest-first culture

Manage rostering and ensure adequate coverage during peak times

Resolve guest concerns promptly and professionally

Work closely with other departments, especially housekeeping and reservations, to deliver a seamless guest experience

Oversee billing, payments, and adherence to credit procedures

Maintain a high standard of presentation, ensuring team members are in uniform and delivering service with genuine warmth

Monitor room allocations, manage special requests, and accommodate VIP guests

Uphold safety, security, and hotel policies at all times

Provide leadership, coaching, and support to your team, helping them grow and succeed

Handle any maintenance issues by reporting faults promptly

What we’re looking for:

1-2 years of Front Office leadership experience in a hotel environment

Proficiency with OPERA (essential) and general administration (Microsoft Office)

Strong organisational skills with the ability to multitask and remain calm under pressure

Exceptional communication skills and the ability to connect with guests from all walks of life

A genuine passion for hospitality and delivering memorable guest experiences

Flexibility to work various shifts, including mornings, evenings, weekends, and public holidays

A valid RSA Certificate (essential)

Full, unrestricted Australian working rights

About La Vie Hotels & Resorts:

La Vie Hotels and Resorts is an owner-centric, independent hotel management company, offering tailored, strategic management solutions for a diverse range of properties. Partnering with major international brands, our portfolio spans across Australia, Asia, and Europe, including bustling city hotels, luxury resorts, and boutique destinations.

If you’re ready to take the next step in your hospitality career and lead a dynamic team, apply now!


About Discover Bondi Junction Pty Ltd

Bondi Junction, NSW, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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