Our client is excited to be searching for an organised, friendly and trauma-informed Reception & Admin officer!

The organisation is committed to empowering women and families through feminist, trauma-informed, and culturally responsive care. Their holistic approach promotes healing, gender equality, and social justice, with a strong focus on collaboration, advocacy, and continuous professional development

Being female is considered a genuine occupational qualification as per Section 31 of the NSW Anti-Discrimination Act 1977

This role will involve:

• Provide trauma-informed care as the first point of contact, completing initial intake assessments and supporting client needs.
• Manage incoming calls, messages, bookings, referrals, and brokerage with professionalism and efficiency.
• Maintain accurate data entry, complete referral forms, and support staff with administrative tasks including minute taking.
• Coordinate office supply inventory, mail handling, and ensure cleanliness of reception, kitchen, and shared spaces.
• Assist in managing outreach referrals and maintain up-to-date internal contact lists.
• Support Centre and Projects Coordinator with additional tasks and contribute to ad hoc projects as directed by management

They are looking for candidates with a genuine interest in and commitment to supporting women to heal from trauma.

The requirements for this role include:

• Bachelor’s degree in Business Administration, Non-profit Management, or related field.
• 4+ years’ experience in administrative support or similar roles, with strong project and time management skills.
• Excellent written and verbal communication, interpersonal skills, and stakeholder engagement abilities.
• Proficient in Microsoft Office and relevant software, with a proactive, solution-focused approach.
• Demonstrated ability to work independently and collaboratively, handling sensitive information with discretion.

Additional Information:

• Clear National Criminal History Check and eligibility to work full-time in Australia is required
• Female: Being female is considered a genuine occupational qualification as per Section 31 of the NSW Anti-Discrimination Act 1977

abrs is Australia’s only charity-owned, not-for-profit recruitment agency, with 100% of our net revenue returned to fund programs that support children, youth, and families.
When you work with abrs, you’re engaging in an ethical recruitment process that directly funds vital programs in the community.

Our Commitment to Reconciliation abrs acknowledges Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the land. We are committed to working respectfully and in partnership with Aboriginal and Torres Strait Islander communities, guided by the principles of self-determination. We support the rights of children to remain connected to family, culture, and Country.

How to Apply To apply, hit “Apply Now” and submit your application
For a confidential discussion about the role, contact Ally at [email protected]

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