Are you ambitious, driven, and eager to fast-track your career? Are you passionate about delivering exceptional customer service and want to grow into a leadership role?

Our client is a dynamic and growing organisation, committed to making a positive impact in our industry. As demand for our products and services continues to grow, we’re expanding our team and looking for someone with the potential to step into a Team Leader role in the future.

Why This Role?

This isn’t just another customer service job. This is your opportunity to build leadership skills, work closely with experienced managers, and take on increasing responsibility as you develop.

You’ll start by mastering customer service and order management, gaining a strong understanding of our systems and processes, and contributing to team success—then progress towards leadership.

What You’ll Be Doing:

Handling a high volume of inbound customer calls and emails

Providing exceptional service and support to new and existing customers

Managing and resolving customer escalations quickly and effectively

Processing and tracking customer orders accurately using NetSuite or similar systems

Providing product and pricing information, resolving order and delivery queries

Identifying opportunities for process and service improvements

Supporting and mentoring newer team members as you grow

Working towards KPIs and customer satisfaction targets

What We’re Looking For:

An aspiring leader – someone who wants to step up, take ownership and drive results

Previous experience in customer service, sales support, or order processing

Ability to thrive in a fast-paced, high-volume environment

Strong communication and problem-solving skills

Excellent attention to detail with a proactive, solutions-focused attitude

Tech-savvy – experience with NetSuite, CRM tools, or Excel is a plus

A passion for delivering outstanding customer experiences

What’s In It for You:

Clear pathway to Team Leader and beyond

Join a values-driven, growth-focused business

Supportive, energetic team culture

Ongoing training and professional development

Regular team perks including Friday lunches and daily coffee/snacks

Permanent, full-time role with long-term career prospects

Ready to Lead Your Career Forward?

If you’re looking for a career with purpose, development opportunities, and the chance to grow into leadership, we want to hear from you!

Apply now and take the next step in your career journey.

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