Administrative & Marketing Assistant (Marketing Focused):

Full-Time | Permanent | Immediate Start

$25 – $28 per hour | 9AM – 6PM | 40 hours per week

Remuneration on Experience Gained | Friendly Close-Knit Team

Padstow | Free Parking | Close to Public Transport

Cover Letter Preferred

Join a small, friendly team as an Administrative & Marketing Assistant for a short-term property management company in managing 500 rooms & holiday homes across Greater Sydney in the hospitality sector. Candidates with prior experience in guest service-related industries and a background in marketing are welcome to apply.

Responsibilities:

Marketing

Develop, Maintain and Manage Marketing Materials and Content

Perform Market Research & Execute Marketing Strategies

Customer Relationships & Reviews Management

Regularly Develop, Manage and Review Marketing Information for Online Listings

Coordinate and update listings across OTAs (e.g., Airbnb, Booking.com), including writing engaging descriptions, selecting photos, and maintaining accurate content.

Content creation for social media, websites, newsletters, and guest-facing materials, etc.

Manage and Update Company Website

Management of Internal and External Marketing Systems and Assets

Administrative

Assist and support property managers in carrying out administrative duties

Greeting and directing incoming/outbound guests and clients and providing a high standard of professional customer service

Handling and directing all inbound calls, and actioning outbound calls as required

Monitor incoming and outgoing emails/messages, and actioning as required

Engaging and sending out of work orders to contractors or staff

Collection of payments and sending out of invoices

Performance of small office tasks, and managing deadlines

File and document management

Essentials:

Minimum 1 year experience in customer service or similar role

Minimum 1.5 years’ experience in marketing

Experience and knowledge in any real estate, hotel, accommodation industry will be highly regarded but not required

Background in Marketing (Education or Work Experience)

Preferred high-level computer skills and knowledge

Strong knowledge of digital tools and platforms (marketing or PMS systems)

Minimum typing speed of 40 WPM

Exceptional interpersonal skills, including verbal and written communication

Demonstrate a high degree of customer-first initiative

Proficient in Microsoft applications

Ability to work under high pressure

Demonstrate a high-level of problem solving

Excellent ability to work within team

Ability to learn, adapt and continue development in the workplace

Fluent in English, both verbal and written communication

A proactive and team-oriented mindset