Vacancy Number

ER1947

Position Title

Workforce Data Analyst

Employment Status

Full time, Fixed term 12 months

Department

Strategy, People and Performance

Location

Bundall Precinct

Award Classification

Stream A, Level 7

Salary

$107,117 - $113,388 per annum, plus superannuation

Hours

36.00 hours per week (9-day fortnight)

About your new role

Are you ready to take the City of Gold Coast forward with data-driven people and position insights?

An exciting opportunity has become available for 12 months in the City’s Chief People Office. The Workforce Data Analyst will develop and deliver business improvements across a range of systems and functions, supporting more informed people and position reporting.

In this role, you will be responsible for developing enhanced reporting systems. The Workforce Data Analyst will work closely with the City’s People branch to provide technical and analytical support to gather, analyse, and disseminate data informing operational performance.

Key responsibilities:
• Develop reports to provide insights into historical data and forecasting trends.
• Contribute to BI solution development, ensuring data integrity and usability.
• Test data solutions and communicate system updates effectively.
• Perform data extraction and analysis including data modelling and statistical analysis to assist with data-driven decision-making.
• Assist in the development of written reports, infographics and presentations detailing the findings of analysis conducted for various projects.
• Analyse and configure information systems to ensure they are fit-for-purpose and optimised for operational needs.
• Develop and maintain protocols to ensure the accuracy, consistency, and reliability of data across systems.
• Conduct regular and various audits across multiple data streams to ensure accuracy and/or work with teams to rectify data discrepancies.
• Explore and deliver continuous improvements in resource tracking and forecasting that delivers value to the City.

We're looking for people who have:

• Demonstrated experience in administering and analysing a range of human resources data.
• Extensive business analysis / data analytical experience.
• Advanced MS Excel skills; with Power BI skills highly regarded.
• Strong organisational and time management skills.
• Demonstrated ability to problem solve and understand customer needs.
• High level verbal and written communication and the ability to present information clearly for a range of audiences.
• A collaborative approach and the ability to consult with and influence stakeholders effectively.

Be part of shaping the Gold Coast's future

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

We care about being the most flexible government organisation in Australia and we have a range of benefits to help you create the right balance:

9-day fortnight

Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations

Personal and professional development courses

Access to 350+ fitness facilities through Fitness Passport

4 free confidential counselling sessions a year for you or an immediate family member

1 free nutritionist and financial advice session per year

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We're committed to creating a diverse workplace and inclusive culture.

How to apply

For more information, view the position brief by clicking the paperclip icon in the top right corner of this screen.

Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.

Documents need to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email [email protected]

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.

Contact Person

Nikki Miller

Contact Number

[email protected]

Closing Date

Sunday 13th July 2025

Please note applications for all of our vacancies close at 10.30pm on the listed closing date.

The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.