At Wollongong City Council, we continuously strive to create an Extraordinary Wollongong. We focus on the delivery of exceptional services, infrastructure and facilities for our community.

Wollongong is a great place to work, live and play! Together, our responsibility is to create an inclusive community where everyone is welcome, valued and belongs. Our strength is the diversity of our people.

We lead with courage, openness and curiosity and believe our employees are the key to our success. Learn more about us here.

The Opportunity

At Wollongong City Council, we are committed to building a safe, inclusive, and resilient community. Join our team and be at the forefront of identifying and managing risks tied to Council's operations, services, and community assets-ensuring we deliver smarter, safer outcomes every day. As the Operational Risk Team Leader, you will help safeguard Wollongong's people, infrastructure, and future through proactive risk oversight.

In this leadership role, you'll guide and inspire a small team and be dedicated to identifying and managing risks across Council's operations, services, and community assets-ensuring we deliver smarter, safer outcomes every day.

You'll lead by example, championing a proactive risk culture, driving continuous improvement, and supporting key governance functions that protect what matters most to our city.

This is a Permanent Full-Time position. Salary from $101,076.32 up to $120,709.44 per annum plus superannuation (Salary package will be assessed based on skills, experience and qualifications).

How you'll make a difference

As the Operational Risk Team Leader, you'll lead your team to deliver high-quality risk and insurance services across Council. You'll coordinate day-to-day operations, guide staff development, and ensure service standards are met. You'll play a key role in managing Council's insurance portfolio, handling claims, and liaising with brokers, insurers, and legal representatives. You'll also support the development and testing of Council's Business Continuity and Crisis Management Plans, provide expert advice on risk practices, and use data insights to drive continuous improvement. This is a hands-on leadership role where your expertise will directly contribute to a safer, more resilient Wollongong.

About you

You're a confident and experienced risk professional with relevant qualifications and a strong track record in operational risk, insurance, and claims management. You bring deep knowledge of risk frameworks, legislation, and best practices, and you know how to turn that expertise into practical solutions that protect people, assets, and services. A natural leader, you've successfully led teams, inspired performance, and built a culture of accountability and continuous improvement. You're also a skilled communicator and educator - able to engage stakeholders, resolve complex issues, and drive risk awareness across the organisation. With a solid understanding of business continuity and crisis management, and the flexibility to travel across the Wollongong LGA, you're ready to lead with purpose and make a real impact.

Why you'll love working at Wollongong City Council!

• True work-life balance
  We know you work hard, and we make sure that effort is rewarded with real flexibility. Our hybrid work options, flex-time, and rostered days off mean you can maintain balance while delivering great outcomes.
• Great working conditions
  Enjoy a 35-hour work week.
• Career growth and recognition
  We are committed to supporting your personal and professional development. Our initiatives include a reward and recognition program, corporate learning opportunities, study assistance, and leadership development programs to help you grow and succeed.
• Generous leave provisions
  Benefit from five weeks of annual leave per year (pro rata) and access long service leave after just five years.
• Health, safety, and wellbeing
  We prioritise a safe workplace for everyone, every day, everywhere. Our wellbeing programs support mental, physical and social wellbeing of our people to be at their best and include an Employee Assistance Program, skin and hearing checks, vaccinations, and discounted gym memberships.
• A vibrant social culture
  Join our Social Club for monthly activities, an annual trivia night, and fantastic Christmas events!

Participate and engage in meaningful work, and contribute to our extraordinary community, where together we make a difference.

For more information, click on 'Apply' to be redirected to Wollongong City Council's job vacancy page.

Applications close 11:59pm, Monday 21 July 2025.

We invite everyone to apply no matter your identity, you'll be welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, people who are culturally and linguistically diverse (CALD), people with disability and veterans.

Wollongong Council adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people in the community.

Applicants are required to undergo a rigorous employment screening process which will include Reference, Identity and Medical History Checks, and may also include a Nationally Coordinated Criminal History Check and Working with Children Check. Employment is subject to clearance of all these checks.