KEY RESPONSIBILTIES:

• All duties and responsibilities are to be performed in accordance with The Lyceum Club Standards, PH /HACCP guidelines, VCGLR /RSA regulations, Environmental, and Workplace Safety Policies and Procedures.
• Ensure services are performed in accordance with The Lyceum Club Standards: Monitors to ensure guests are greeted and escorted to their assigned seats, guests are presented both food and beverage menus; lunch / dinner courses and appropriate wines/beverages are suggested.
• Ensure all mis-en-place is completed prior to guests arriving, coordinating the cleaning and maintenance of outlets, work areas, tableware, and utensils and other materials and equipment, and that set up and cleanliness of dining and meeting areas is maintained to the highest possible standard.
• Assist with equipment and furniture bump-in and bump-out as needed and coordinate the set-up and pack down of dining and meeting rooms, functions and events in accordance with the brief.
• Liaise closely with diners, function organisers and the Chef in charge to ensure service times are adhered to.
• Ensure revenue for each shift is accounted for and account charges are inputted accurately into the point-of-sale system each day, rectifying incorrectly entered orders and working closely with Accounts to correct errors on member accounts.
• Maintain a clean and safe working environment in the front of house and storage areas and ensure all Hospitality team members are trained to use tools and equipment responsibly and in manual handling protocols.
• Monitor compliance with the Club’s responsibilities under all relevant legislation including the Liquor Control Reform Act 1998, Fair Work Act 2009 (Cth), Registered and Licensed Clubs Award 2020, occupational health and safety legislation, equal opportunity legislation and other relevant legislation and awards.