About Shane's Trees

Shane's Trees is a forward thinking Arboriculture company. Operating in Sydney for over 40 years. We have a safety culture that underpins our reputation for excellence.

Our Crews enjoy a working environment where they are genuinely valued and feel part of our bigger vision. We aim to consistently be the safest and most efficient arborist company with an infectious culture.

Expanding into Newcastle and the Hunter Region we need an Arborist Client Manager to head up the new crew.

About the role

Managing the Newcastle team you will oversee best practice and be a key point of contact for our clients. The role will be varied, including working on-site to assist the crew, quoting and assessments, job co-ordination and team leadership.

Our crews are made up of qualified Arborists, Climbers and non-climbers, Grounds crew and Truckdrivers.

If you are highly motivated, reliable and a true master of your craft you will fit right in.

Key Responsibilities:

Client liaison - build and maintain positive client relationships

Quoting - Provide quotes to clients utilising company frameworks

Team leadership - motivate, support, train and mentor the crew

Co-ordinate daily operations of each days work orders

Monitor team productivity to ensure jobs run to schedule

Operate and maintain plant and machinery and adhere to company requirements

Perform Arborist tasks such as pruning and removing trees to Australia standards

Manage and implement WH&S systems on site and implement safe work practices

Attend and engage in fortnightly staff and WH&S meetings

Ensure self and team perform consistent work in a safe manner

Be exceptionally punctual and reliable in your attendance

Skills & experience

Customer service and Client liaison skills

Strong verbal and interpersonal communication skills

Highly organised with solid time management skills

Confident to make correct decisions when empowered to do so

A focused approach to achieve high quality standards

Minimum 3 years industry experience

White Card

Drivers License

Level 2 or 3 in arboriculture (or international equivalent) (Preferable but not necessary)

MR or HR License (Preferable but not necessary)

First aid certificate (Preferable but not necessary)

EWP ticket (Preferable but not necessary)

Knowledge of WH&S environmental and council regulations (Preferable but not necessary)

Benefits and perks

Above award wages - Full-time position with holiday pay etc

Company vehicle and fuel card

Overtime and weekend work is sometimes available (at your discretion)

All PPE supplied (You must supply your own work boots)

Industry leading Bandit and Rayco equipment with modern trucks

Encouraging team environment where we are focused on improvement

Opportunity for training to expand your skillset

Supplied with the right tools and resources to ensure top performance is not just expected—but achievable

This role would suit a person with an uplifting attitude and a high work ethic, who demonstrates professionalism and takes pride in their company and their trade. Our culture is one of safety, encouragement, exceptional customer service and team work. We are serious about what we do but have time for a laugh. Our amazing team culture is a secret to our success.

If you are looking to join a team where we value your input and are capable of supervising a crew to achieve our objectives, then apply now online or email: [email protected]