Did you know?

The mission of the Australian Federal Police is to provide dynamic and effective law enforcement to the people of Australia. It provides policing throughout Australia in relation to the prevention and detection of crimes against the Commonwealth, its laws and integrity, and community police services to the Community of the ACT.

Working for the AFP provides you with a diverse and rewarding career. Whether you immerse yourself in a position on the frontline, or provide critical operational or professional support, the work you do makes a big impact on the people of Australia.

We recognise your contribution to our workforce and offer generous remuneration and conditions including:

• Six weeks (30 days) of paid annual leave per year + additional paid Christmas stand down
• 4 extra days of mandatory rest leave per year
• 18 days of paid personal leave per year
• Generous superannuation of 15.4%
• 18 weeks paid Parental Leave for Primary Caregiver (and 11 weeks for Secondary Caregiver) + additional unpaid leave entitlements for up until 24 months from the child’s date of birth or placement
• Generous salaries and incremental salary progression governed by the AFP Enterprise Agreement
• Flexible and hybrid working arrangement that provides work/life balance
• Health & wellbeing services – with a focus on early intervention, education and prevention
• Access to ongoing training and professional development opportunities

What is the role?

Applications are sought from suitably qualified applicants wishing to be considered for the role of SOE Engineer.

The Modern Workplace Team within the Chief Information Office (CIO) command is responsible for developing and maintaining the Standard Operating Environments (SOE) used across all managed AFP Enterprise Systems. This covers design and architecture of base operating systems and critical infrastructure used by the other teams within the CIO command to then build systems or deploy end user devices in support of operational and business outcomes. The team is a multi-disciplinary team focused on delivering business value and continuous improvement by leveraging innovative on-prem and cloud-based solutions.

As a Team Member in the AFP you will be required to contribute to the achievement of outcomes in accordance with the regulatory framework, the AFP Code of Conduct and the AFP Governance Instruments. It is expected that the successful applicant will deliver on the core responsibilities and meet any requirements of the position as outlined below.

What will you do?

Roles and responsibilities of the include:

• Providing operational support and technical advice through the development, deployment, and maintenance of on-prem and cloud managed devices.
• Package and deploy applications using Microsoft Endpoint Configuration Manager (MECM) and Microsoft Intune.
• Implement automation scripts and technical solutions to streamline SOE management.
• Collaborating across multiple teams within Operations Technology and the business to evaluate and identify on-prem and cloud-based solutions.
• Troubleshoot incidents, identify root cause, fix and document problems, and implement preventive measures.
• Prepare As Built, As Configured, and Standard Operating Procedures (SOPs) documentation, and conduct skills transfer to CIO command members.
• Managing on-prem and cloud environments in accordance with Information Security Manual (ISM) and Protective Security Policy Framework (PSPF).
• Proactive approach to documenting all output of learning, development, testing and operation activities.

Essential Requirements

• You must be an Australian Citizen at the time of application.
• A Negative Vetting 1 (Secret) security clearance or the ability to obtain one.
• (Band 8) Minimum of 5 years’ experience in a like or related field.
• (Band 8) Extensive experience / expertise in Microsoft Intune or equivalent Microsoft Endpoint Configuration Manager.
• (Band 7) Minimum of 3 years’ experience in a like or related field.
• (Band 7) Knowledge and experience in Microsoft Intune or equivalent Microsoft Endpoint Configuration Manager.
• Experience in SOE/MOE Creation, Maintenance and Deployment, including security updates and patching for Windows/macOS/iOS/Android.
• Knowledge and experience with Microsoft Azure Active Directory and Entra ID.

Desirable Requirements

The following skills and/or experience would be highly regarded:

• You are familiar with security concepts found in the ISM, implementation and compliance of ASD Essential 8.
• Knowledge and experience with Microsoft Defender, Trellix and/or equivalent security products.
• Knowledge and expierence with Azure Virtual Infrastructure (Azure Virtual Desktop and / or Windows 365).
• Knowledge and experience with Microsoft Purview.
• Knowledge and experience with Citrix Endpoint Management (CEM), Microsoft Intune or equivalent Mobile Device Management (MDM) products.
• Knowledge and experience across Citrix Virtual Apps and Desktops (CVAD).
• Knowledge and experience in SharePoint, OneDrive, Teams and M365.
• Knowledge and experience in Windows Server.
• Advanced scripting (e.g. PowerShell, PSAppDeployToolkit, etc).

Additional Information

• These positions are AFP Band 7 and AFP Band 8
• This position has been advertised in Canberra, Sydney, Brisbane and Melbourne. The role is located in Canberra, however opportunities to work remotely from another AFP office in Australia will be considered.
• When applying you will be asked to nominate your preferred band level, however final determination of the band level you are found suitable for is at the discretion of the panel.

Commitment to Diversity & Inclusion

At the AFP we value the different perspectives, approaches and lived experiences of our people, and recognise that our collective intelligence and diversity is what makes us stronger. As such, we encourage applications from people from all walks of life, including people from culturally and linguistically diverse backgrounds, First Nations people, women, the LGBTQIA+ community and people with disability.

Contact Officer: Michael Kontis,

Contact Officer Phone: 02 5126 0646,​

Contact Officer Email: [email protected]

Applications Close: 11:59pm (AEST) 13/07/2025