START YOUR NEW CAREER AT EVOLUTION EARLY LEARNING

ASSISTANT DIRECTOR / ADMINISTRATION MANAGER

Evolution Early Learning is seeking an experienced Assistant Director and Administration Manager for a full-time position at our Mooloolaba service. the successful candidate must have had previous experience experience in a similar childcare role for a minimum of 2 years full time.

About the opportunity

We are looking for an experienced and highly organised Administration Manager/ Assistant Director to supervise daily support operations of our service and coordinate the most efficient administrative procedures to ensure that daily office operations are performed in a seamless and efficient manner.

you will also perform the role of Educational leader for the service.

You will work closely with the centre manager to execute daily operations.

this is a non contact position

As well as being an organisational whizz the administration manager will support the Centre Director. Using your exceptionally high standards of customer service, you will provide a warm welcome to families and have the ability to develop positive rapport with new and existing centre families and contribute to the continuous improvement of the centre’s performance.

Responsibilities

You will perform a broad range of administrative duties.

Provide direct assistance and support and organisation schedules to the centre manager

Management of family accounts using the Xplor childcare administration software

Maintain and manage staff, child, and family records in accordance with policies and guidelines

Manage filing and centre records using digital platforms

Manage weekly tours for new families for Director, conduct new family enrolments, follow up enquiries, manage waitlist efficiently.

Monitoring and managing centre occupancy weekly

Manage daily casual and permanent spaces to maximise occupancy

Managing of family accounts with a high level of knowledge of childcare subsidy, rebates, and processes to assist families with payment of fees

Debt Management

Receiving, receipting, banking of fees, marking roles, monitoring of petty cash,

Supporting centre director in rosters and approval and monitoring of staff hours

Manage staff files and support the centre manager in onboarding procedures of staff including staff schedules, qualifications, and records for regulatory authority.

Management of staff onboarding and departure procedures- ie Ordering of staff uniforms, management of keys, security dongles, locker keys etc

Analysing and collating data as required.

Work with the centre manager and assistant director to mentor and support the centre to Exceed the National Quality Standards

Answering phones, emails, meet and greet and providing support to families

Ensuing the customer journey is always smooth positive and seamless

Support the Centre Manager to maintain effective and open communication with families

Liaise with existing and new families with respect, develop trust & maintain confidentiality

Conduct regular audits of children’s electronic and hard file records to ensure all details are current and correct

Plan and coordinate administrative procedures and systems and devise ways to streamline processes

Ensure the smooth and adequate flow of information within the organisation to help facilitate smooth business operations

Manage schedules and deadlines

Ordering and Monitoring inventory of office supplies and centre consumables and the purchasing of new materials with attention to budgetary constraints

Oversee facilities services, maintenance activities and tradespersons (e.g electricians) as directed by the owner or centre manager

Approving invoices for payment of outside contractors

Support and ensure centre operations adhere to policies and regulations

Responsible to the director/ assistant director for the supervision and onboarding of students on placement

WHS implementation and support

Support emergency evacuation procedures with centre director

Weekly Reporting to centre owner and performing administrative tasks as directed by owner

Requirements

Proven management experience in a childcare environment

Ability to work in a busy fast paced environment

Experience in the use of Xplor childcare administration software essential

In-depth understanding of office management procedures and implementation of centre policies

Understanding and knowledge of childcare subsidy requirements

Familiarity with financial and facilities management principles

Proficient in MS Office

Proficient in digital platforms and organisational systems

An analytical mind with problem-solving skills

Excellent organizational and multitasking abilities

Proven customer service experience

A team player with leadership skills with demonstrated ability to work in team/cooperative situation.

Demonstrated experience with word-processing and spreadsheets.

Demonstrated financial preparation and analysing skills.

Displays a high level of general work ethics, including attendance and punctuality

Understanding of the NQS/ Framework

ABOUT YOU

Qualifications & experience

A Diploma in Early Childhood Education and Care or ACECQA-approved equivalent qualification

Previous Experience in childcare administrative setting and management or leadership role

Experienced in achieving goals and targets.

Proficient in IT Skills

A current Blue Card / working with children card

Current Senior first aid certificate (including asthma and anaphylactic training)

Current Police Check or willing to obtain

Demonstrated administration, organisational and time management skills

Demonstrated numeracy, accuracy and attention to detail

Excellent written and verbal communication skills

Ability to work effectively autonomously and as part of a team

Demonstrated ability in debt management with consistent results.

We are offering

A permanent secure position working for a growing family-owned childcare group

Competitive Salary (neg)

Uniform provided and laundry allowance paid

Daily Meals

A supportive learning environment with a great mentor and team who are committed to setting you up for success

Training and ongoing learning opportunities available.

Future opportunity to expand and grow in your career

We are an equal opportunity employer

To apply for the position please send your full resume, covering letter and qualifications to

[email protected] OR [email protected]

outlining why you should be considered for the role.

Suitable applicants will be contacted for an interview.

Position is for a July 2025 start.