ABOUT US

Mawarnkarra Health Services, a Community Controlled Organisation, is a primary health care service, NDIS service provider and community program provider, managed by the local Aboriginal community, to deliver holistic, comprehensive, and culturally appropriate health and disability care to communities in the Pilbara. Our services are delivered through physical locations, mobile outreach and online/telehealth modes. Our operations are supported by administration, management, software and infrastructure to deliver best practice services.

POSITION OBJECTIVE

The role of Disability Services Manager is to develop, manage and implement a disability services program for Aboriginal and non-Aboriginal people within the Mawarnkarra Health Service area for Mawarnkarra Health Service. To undertake and perform the role of Evidence, Access and Coordination of Planning within the NDIS program. To lead the Community Connectors and Disability Advocacy Officers to ensure objectives are met.

SKILLS, EXPERIENCE AND ATTRIBUTES

· Known and accepted knowledge of disability

· NDIS business management experience including a thorough understanding and experience working within participant funding and organisational budgets

· Knowledge of services and supports for those with disabilities

· Ability to develop, implement and oversee the disability services program

· Ability to manage, measure and report a program against objectives

· Ability to manage and lead a multidisciplinary team

· Ability to work independently and in a team environment.

· Motivation to provide service excellence and organisational leadership

· Ability to utilise a patient management system and other electronic computer software, including Microsoft Office products

· Effective use of the electronic and manual document management system

· Ability to problem solve effectively on a day-to-day basis.

· Excellent interpersonal communication skills.

· Excellent writing skills.

· Ability to identify situations where the input of the CEO is required.

· Commitment to ongoing participation in education, professional development, evidence based research and quality assurance.

· Ability to prioritise workload and demonstrated organisational skills

· Ability to travel within the Pilbara region and elsewhere to meet the requirements of this role

DUTIES

1. Develop, manage and implement a disability services program for Aboriginal and non-Aboriginal people considering:

Ø Manage the NDIS service provider activity under the guidance of the CEO.

Ø Ensure the financial sustainability of the disability services programs

Ø Development of outcomes to determine program success, working with the Business Development Manager and Chief Finance Officer in regards to reporting requirements

Ø Measurement and reporting of the program, working with the Business Development Manager and Chief Finance Officer in regards to reporting requirements

Ø Access to the NDIS scheme and maintain certification of the organisation

Ø Identification and development of service providers within the Mawarnkarra Service Area, including Mawarnkarra Health Service

Ø Required services to support patients with a disability

Ø Consideration of other requirements to ensure a quality disability services program

2. Evidence, Access and Coordination of Planning for the NDIS in the Mawarnkarra Service area - Roebourne and surrounding areas:

Ø Facilitate Scheme eligibility testing, access and coordination of plan build

Ø Be a key point of contact for potential participants and families as well as the Agency working in and alongside (as relevant), community connector and NDIA staff

Ø Facilitate and establish relationships with people with disability and families and service providers in community working in and alongside (as relevant), community Connector and NDIA staff

Ø Assist community members to test their eligibility for the NDIS and support the Participant Pathway process working in and alongside (as relevant), community connector and NDIA staff

Ø Facilitate the access process via identification and collation of documented information and evidence requirements working in and alongside (as relevant), community connector and NDIA staff

Ø Facilitate and coordinate meetings and sessions between participants, relevant stakeholders, community connector/s and NDIA staff that address access requirements and plan builds

Ø Facilitate and coordinate local linkages with the local health clinic, community, school and other community-based service organisations working in and alongside (as relevant), community connector and NDIA staff

Ø Develop template documentation that may assist with eligibility for the NDIS

3. Lead and manage Community Connectors:

Ø Develop a thorough understanding of the role and requirements of Community Connectors

Ø To ensure the engagement of Indigenous local Community Connectors who have knowledge of cultural, community and spoken language skills of the community they will assist

Ø Develop resources to assist the Community Connectors with their work

Ø Develop with Community Connectors a work plan to identify potentially eligible community members and to increase awareness of the NDIS within their community

4. Lead and manage Disability Advocacy Officers

Ø Develop a thorough understanding of the role and requirements of Disability Advocacy Officers

Ø Develop resources to assist the Disability Advocacy Officers with their work

Ø Develop with Disability Advocacy Officers a work plan to identify potentially eligible community members requiring advocacy

5. Quality improvement

Ø Participate in the quality improvement program and accreditation

Ø Assist and recommend improvements within disability services and the organisation as a whole

Ø Assist with managing improvement modules as required within the disability services team

6. Professional responsibilities:

Ø Maintain the highest standards of professional conduct

Ø Work collaborative with the senior managers of MHS and participate in senior managers meetings

Ø Participate in and contribute to the fulfilment of operational needs of the organisation as they arise, including providing specialist advice in the disability services space

Ø Demonstrate leadership in maintaining a safe working environment to the standard expected

Ø Other duties as directed by the CEO

EDUCATION AND QUALIFICATIONS

Must have knowledge on NDIS Practice Standards

Attend and participate in the professional development program required within the NDIA funding agreement and relevant external seminars and conferences, as approved.

Must have one of the following qualifications or demonstrate the appropriate level of experience;

Ø Cert IV / Degree in Community or / and Disability Services

Ø Post Graduate qualification (Desirable)

Ø Associate diploma with substantial experience (attained through previous appointments, service and/or study with a combination of experience, expertise and competence sufficient to perform the duties required at this level)

OTHER RELEVANT INFORMATION

Performance will be appraised on an on-going basis and formally at the first 3 months and annually thereafter.

Must hold a current NDIS Worker Screening

Consent to undergo a Working with Children Check and a National Police Certificate. Employment is conditional pending the outcome of these checks.

Must hold a current Drivers Licence

Current CPR Certificate

All employees are subject to regular random drug and alcohol screening.

“Aboriginal and Torres Strait Islander people are encouraged to apply for this job”

You may also send your applications with resume/cv and cover letter to [email protected]

Visit our website to know more about us: https://mawarnkarrahealthservice.org.au/