About the Role

YPRL is currently seeking a permanent part-time Officer Reading, Learning & Community presently located at Thomastown, Mill Park & Whittlesea Library, however, you will be required to work at any other YPRL sites when required.

Our Officers provide a high standard of service to Yarra Plenty Regional Library customers and to the wider community.

About the Ideal Candidate:

Our Library Officers provide a high standard of service to Yarra Plenty Regional Library customers and to the wider community.

The ideal candidate for this position will possess strong customer service skills. They will need to be able to communicate effectively with all library users and members of the community, including the ability to interact with both children and their parents. The successful incumbents will provide a high level of customer focus and will actively encourage enthusiasm for reading in children. They should actively encourage a love for reading through reader advisory and prioritise customer satisfaction. Adaptability, flexibility, and a positive team-oriented approach are essential qualities we are looking for in the successful candidate.

Responsibilities:

Providing courteous and effective communication with all customers to provide an efficient and timely service based on good knowledge of library products and services

Maintaining a high level of customer focus by responding to customer needs, assisting with promotional activities, functions and displays, providing basic reference information and participating in the provision of community engagement services to grow library membership and usage

Performing a range of library operations that support customers in a self serve environment, including circulation and collection maintenance duties as directed.

Actively contributing to a positive team environment by supporting the branch in achieving day to day operations, active participation in planning and staff meetings, attendance at training and through advocacy for branch and regional development

Contributing to the role of the library as a place for reading, learning, and meeting

Roster Details:

Week 1&3
Monday (TT) 5.15pm – 8:45pm
Wednesday (MP) 1.00pm - 9.15pm

Week 2&4
Monday (TT) 5.15pm – 8:45pm
Wednesday (MP) 1.00pm - 9.15pm
Saturday (WHI) 9.45am – 1.15pm
Sunday (MP) 10am – 1pm

How to Apply
Before applying for this position, applicants should read the Position Description.
To submit an application for this role, please prepare a statement addressing a response to the below criteria, along with your current Resume and apply via Seek.

This position will close on Wednesday 9th July at 11.59pm.

Interviews will be given to all eligible employees who fully meet and address the key selection criteria. Please note that if you do not satisfactorily meet the key selection criteria you may be excluded from interview.

Interviews will take place as suitable candidates are identified.

For more information on the responsibilities of this opportunity please contact Carly McMartin, Acting Branch Manager at Thomastown [email protected] or at 03 9464 1864.

Interviews will be given to all eligible employees who fully meet and address the key selection criteria. Please note that if you do not satisfactorily meet the key selection criteria you may be excluded from interview. Interviews will take place as suitable candidates are identified.

*Appointment to this role is subject to a satisfactory National Police Record Check and Employment Working with Children Check.

YPRL is committed to providing a wide range of services to the community by recruiting and selecting the right people with the right skills based on merit. Having highly skilled and motivated employees who embrace YPRL’s values will positively contribute to our vision and our community.

YPRL is a Child Safe organisation and ensures all staff have a current Working with Children Check (WWCC) and National Police Record check. We have appropriate screening processes in place including a Child Safe Policy and Procedure, key selection criteria and interviewing and reference checking, which demonstrates our commitment to Child Safety.

As an equal opportunity employer with a diverse workforce, YPRL will continue to employ people from a wide range of backgrounds including, people with disability, Indigenous Australians, young people, mature aged workers, people who identify as intersex, gay, lesbian, bisexual, transsexual, transgender, queer or heterosexual, people from culturally, religiously and linguistically diverse backgrounds. We draw pride and strength from our diversity, remain open to new approaches and actively foster an inclusive workplace that celebrates the contribution made by all our people.