Officer - Reading, Learning and Community
Permanent Part-Time
Specific Engagement (67.75 hrs per 4 week roster)
Commencing August 2025
Band 3 $36.47 – $39.77 p/h. + Super
Mobile Library and Eltham Library

About the Role

YPRL is currently seeking a permanent part-time Officer Reading, Learning & Community presently located at Eltham Library and the Mobile Library, however, you may be required to work at any other YPRL sites when required.

Our Officers provide a high standard of service to Yarra Plenty Regional Library customers and to the wider community.

About the Ideal Candidate:

The ideal candidate will demonstrate a courteous and effective communication style, with the ability to interact with both children and their parents. The successful incumbents will provide a high level of customer focus and will actively encourage enthusiasm for reading in children and assisting with running craft activities during school holidays on the Mobile Library and regular Storytimes both on the Mobile Library and in branch.

The ideal candidate for this position should possess strong customer service skills, problem solving skills, be able to communicate effectively with all library users and members of the community and to be able to think on their feet to solve any issues. They should actively encourage a love for reading through reader advisory and prioritise customer satisfaction. Adaptability, flexibility, and a positive team-oriented approach are essential qualities we are looking for in the successful candidate.

Responsibilities:

Providing courteous and effective communication with all customers to provide an efficient and timely service based on good knowledge of library products and services

Maintaining a high level of customer focus by responding to customer needs, assisting with promotional activities, functions and displays, providing basic reference information and participating in the provision of community engagement services to grow library membership and usage

Performing a range of library operations that support customers in a self serve environment, including circulation and collection maintenance duties as directed.

Actively contributing to a positive team environment by supporting the branch in achieving day to day operations, active participation in planning and staff meetings, attendance at training and through advocacy for branch and regional development

Contributing to the role of the library as a place for reading, learning, and meeting

As part of the requirement to assist with the Mobile Library, you will be required to use your own method of transport to attend the depot and then assist in the van by delivering books to outreach points and between branch locations.

Reporting:

This position will report to the Team Leader Eltham Library and Outreach Services Manager.

Roster Details:

Weeks 1, 3 & 4

Monday (MOB) 9am – 4:45pm

Wednesday (ELT) 1pm – 9.15pm

Week 2

Monday (MOB) 9am – 4:45pm

Wednesday (ELT) 1pm – 9.15pm

Saturday (ELT) 9:45am – 5:15pm

Sunday (ELT) 9:45am – 12:45pm

How to Apply

To apply for this position, you should prepare a statement addressing the key selection criteria and include relevant examples of your work which is outlined in the Position Description located on the Current Vacancies page of our website https://www.yprl.vic.gov.au/about-the-library/work-with-yprl/current-vacancies/ and submit it along with a cover letter and your resume.

This position will close on Sunday 29th June 2025 at 11.59pm

For more information on the responsibilities of this role, and for the selection criteria, please refer to the attached Position Description or please contact Regine Miriklis, Outreach Services Manager on 0425 735 692 or [email protected].

Please note that if you do not satisfactorily meet the key selection criteria you may be excluded from interview. Interviews will take place as suitable candidates are identified.

*Appointment to this role is subject to a satisfactory National Police Record Check and Employment Working with Children Check.

YPRL is committed to providing a wide range of services to the community by recruiting and selecting the right people with the right skills based on merit. Having highly skilled and motivated employees who embrace YPRL’s values will positively contribute to our vision and our community.

YPRL is a Child Safe organisation and ensures all staff have a current Working with Children Check (WWCC) and National Police Record check. We have appropriate screening processes in place including a Child Safe Policy and Procedure, key selection criteria and interviewing and reference checking, which demonstrates our commitment to Child Safety.

As an equal opportunity employer with a diverse workforce, YPRL will continue to employ people from a wide range of backgrounds including, people with disability, Indigenous Australians, young people, mature aged workers, people who identify as intersex, gay, lesbian, bisexual, transsexual, transgender, queer or heterosexual, people from culturally, religiously and linguistically diverse backgrounds. We draw pride and strength from our diversity, remain open to new approaches and actively foster an inclusive workplace that celebrates the contribution made by all our people.