Are you passionate about libraries, community learning, and providing exceptional customer service?

Warrnambool Library is seeking a friendly, flexible, and community-minded individual to join our team as a Casual Customer and Community Services Library Officer.

In this dynamic role, you will:

· Deliver high-quality customer service, ensuring every visitor enjoys a positive library experience

· Support our community’s learning and literacy by assisting customers with library resources, services, and technology

· Contribute to the delivery of engaging programs that promote literacy, lifelong learning, and social connection

· Perform core library duties, including customer service, lending, membership support, and program facilitation

· Assist with collection shelving and maintenance to ensure a welcoming and accessible library environment

· Play an active role in a forward-thinking, innovative library service that builds community capacity and connection

About You
We’re looking for someone who is:

· Customer-focused with strong interpersonal and communication skills

· Comfortable with technology and passionate about helping others learn

· A collaborative team player who can also work independently

· Flexible and adaptable in a casual, on-call role

If you’re ready to make a positive impact in our community and love the idea of working in a vibrant, people-centered environment, we’d love to hear from you!

The Benefits
This is a casual position.
The current hourly rate is $40.90 per hour (inclusive of 25% casual loading).

Council also offers a range of other benefits for its employees, including:

· Ongoing training and development

· Discount to Council owned facilities

· Paid parental leave

· Employee Assistance Program

· Long service leave (pro-rata) after 7 years

To Apply
To apply for this opportunity, please visit the Warrnambool City Council website: https://www.warrnambool.vic.gov.au/careers/customer-and-community-services-library-officer

Applications will only be accepted via the Warrnambool City Council website.

Questions
If after reading the position description you have further questions please contact Maryanne Vagg, Service Manager Library & Learning Hub on 03 5559 4990 or [email protected].

Applications close: 5.00pm Sunday 22 June 2025.

Please note, that all prospective Warrnambool City Council employees will be required to undertake a medical assessment. Council also completes a range of other pre-employment checks which include reference checks and a criminal history check.

About Warrnambool

Warrnambool a vibrant and dynamic municipality that is home to 35,500 people, is the regional centre of South West Victoria. Nestled by the beautiful Southern Ocean the city offers the successful candidate an outstanding lifestyle, services and facilities.

The city is about 250km west of Melbourne. You can take the Princes Highway or if you prefer the scenic route, Warrnambool is at the end of the world-renowned Great Ocean Road, home of the Twelve Apostles.

To view more about Warrnambool and what is has to offer, visit: https://www.warrnambool.com/