The Operations Manager at Geelong Marble House (GMH) is responsible for overseeing and coordinating daily operations, including job scheduling, staff management, client and trade communication, and hands-on support with templating, installations, and workshop activities.

Reporting directly to the business owners, the Manager will have the autonomy to make operational decisions that align with the best interests of GMH.

Key Responsibilities

Templating & Measuring

Attend job sites to complete accurate measurements and stone templates.

Scheduling & Workflow

Organise daily and weekly job schedules.

Allocate staff effectively and monitor job progress.

Client & Trade Liaison

Communicate with clients, cabinetmakers, and builders to ensure seamless project delivery.

Workshop & Site Support

Provide hands-on support in the workshop or on-site, including lifting and installations when necessary.

Consumables & Inventory Management

Monitor and manage stock levels and consumables.

Organise purchases or collections as required.

Team Supervision

Lead and support team members.

Uphold safety standards and foster a positive team environment.

Operational Decision-Making

Make independent day-to-day decisions that support the business’s goals.

Reporting & Communication

Participate in monthly review meetings with Sean, Pat, and Tom to discuss performance, challenges, and priorities.

Owners remain available for urgent support or decisions beyond regular authority.

Skills & Attributes Required

Relevant trade or construction background (stonework, carpentry, cabinetry, shopfitting, etc.)

Strong organisational and scheduling abilities

Proven team leadership and communication skills

Physically fit and prepared to assist hands-on when needed

Proactive, solution-focused, and reliable

Driver’s licence (essential); Forklift licence (preferred)