Join a growing national organisation driving transformation across the mining and automotive sectors.

Be part of a team where your relationship-building skills and creativity can make a genuine impact.

About the Role

As the Membership & Engagement Coordinator, you’ll play a pivotal role in growing, connecting, and supporting our vibrant member community. You’ll be the first point of contact for members, someone who listens actively, builds trusted relationships, and ensures our members feel valued and engaged at every step.

Working closely with the Executive Director, Communications, and Industry Partnership teams, you’ll coordinate communications, manage our CRM, support strategic engagement campaigns, and help deliver events that bring our members together.

If you’re an intuitive communicator, solutions-focused, and love building connections that matter, this is your opportunity to help shape a more connected and impactful skills ecosystem.

Key Focus Areas

Be the friendly and knowledgeable first point of contact for member inquiries and onboarding

Manage member records and engagement tracking using CRM systems (Borealis or similar)

Coordinate membership communications including newsletters, updates, and campaigns

Support the design and delivery of membership-related events and webinars

Identify opportunities to grow and retain membership by building strong, authentic relationships

Contribute to strategic engagement initiatives that align with AUSMASA’s broader goals

About You

You are a people person, someone who listens deeply, communicates clearly, and thrives in a front-facing role. You’re tech-savvy, detail-oriented, and understand how to create meaningful engagement through systems, storytelling, and shared experiences.

You bring:

Experience in a member-facing, stakeholder engagement, or community-building role

Strong relationship management and interpersonal communication skills

A proactive, intuitive, and solutions-focused approach

Confidence using CRM systems and digital communications platforms

Excellent organisational and coordination skills—especially in fast-paced environments

A genuine passion for creating positive member experiences and connection

Why Join AUSMASA?

At the Mining and Automotive Skills Alliance, we’re helping shape a smarter, more responsive vocational education system. As a national Jobs and Skills Council, we work alongside industry and government to co-create solutions that strengthen Australia's workforce now and into the future.

Be part of a purpose-led, values-driven organisation making real impact

Work with a dynamic and collaborative national team

Enjoy hybrid work flexibility and an inclusive culture that supports your growth

Help connect and grow a membership community across two of Australia’s most vital sectors

Ready to bring your skills to a role that values people, purpose, and impact?
Apply now by submitting your CV and a short cover letter outlining your interest in the role.

Applications close on 11 July 2025.

For any questions or a confidential discussion, please contact Janet Simmons, Executive Director Industry Partnerships & Stewardships at [email protected].

Visit www.ausmasa.org.au to learn more.