Underpinned by French parent company, Monnoyeur Group with a 100+ year history as a leader in the B2B construction and manufacturing industries, ARKANCE has emerged as the largest global provider and trusted transformational partner at the forefront of digital technology for building, manufacturing and construction industries worldwide.

Today ARKANCE is part of a global network that provides unparalleled coverage across EMEA, USA and APAC and combines world class technology partners with its own IP solutions, expertise, professional services and support. With a portfolio for sustainability - Think.Future, and a software and technology portfolio - Build.Smart, we’re committed to our vision of advancing the way we work together to build a better world.

With 50 locations spanning 18 countries across the globe, we are focused on living and breathing our cultural values: We solve challenges, We trust, We make it easy and We put our people first.

Find out more here: https://arkance.world/us-en/

THE ROLE

Do you enjoy working with people? Are you tired of rigid corporate structures and getting caught in internal red tape? We’re on the hunt for someone to be the face of our Brisbane Office! Working in our new Brisbane headquarters at 300 Adelaide Street, you’ll be leading smooth office operations across our four ANZ office locations and owning and shaping efficiencies in this autonomous customer and internally facing role as the pulse of the business.

As a Reception & Operations Officer, you will be the first point of contact for visitors and callers to ARKANCE’s Brisbane CBD based headquarters, providing professional front-desk/reception service and operational administrative support to ensure smooth day-to-day office operations.

Your responsibilities include but are not limited to:

Reception Duties

Greet all clients, guests, and staff with professionalism

Answer and direct incoming calls & monitor mailboxes promptly and courteously fielding enquiries to various parts of the business and responding to enquiries as needed.

Maintain reception and common areas to a high standard and coordinate efforts for all ANZ based ARKANCE offices (remotely for locations based outside of BNE headquarters)

Administrative Support

Perform a variety of administrative tasks including data entry, document formatting, record-keeping, and file management.

Support departments with quoting, reporting, order processing, and Salesforce data maintenance.

Assist with preparation of documentation for meetings and events.

Travel & Internal Event Coordination

Support group travel bookings and international bookings lead by contracted travel agency

Support coordination of travel associated documentation (i.e. policies and procedures, forms and more)

Support internal staff events and training though coordination (including bookings, venue sourcing, catering and registration)

Research and liaise with venues and suppliers as required.

Coordinate courier bookings, stationery orders, and office supplies.

Systems & Technology

Support management of internal company SharePoint in conjunction with IT and Marketing team

Support onboarding by distributing hardware to new starters, and being part of the initial onboarding process such as collating material and coordination of employee welcome packs

·Ensure accurate data input and document management across platforms (i.e. new enquires into Salesforce/HubSpot and lead assignment.

ABOUT YOU

The ideal candidate will be a professional, approachable, and organised individual who thrives in a front-of-house and administrative support role. You take pride in creating a welcoming environment, have strong attention to detail, and enjoy juggling multiple tasks with ease.

You’ll bring:

Excellent communication and interpersonal skills

Strong organisational and time management abilities

A proactive, can-do attitude and willingness to help across the team

Confidence in using Microsoft Office and general office systems

The ability to stay calm under pressure and manage competing priorities

Previous experience in a reception, office coordination or administrative role

If you're someone who enjoys an office-based role and being the go-to person in a busy workplace and loves keeping things running smoothly, we’d love to hear from you.

Desired but not essential:

· Experience with HubSpot or similar marketing platforms

· Experience with Salesforce or similar CRM systems

· Experience with content creation (i.e. procedure documentation, PowerPoints and presentations)

WHAT WE OFFER

Here at ARKANCE, we offer a range of benefits to our employees including:

Growth and career progression opportunities within the business

Reward Gateway benefits offering discounts on everyday essentials, exclusive deals on popular brands, and wellness support.

Paid parental leave to support your growing family

Defence Force and Community Service Leave, recognising the importance of giving back

Paid day off for your Birthday to celebrate you

Novated lease options to help you with cost-effective vehicle leasing

Employee referral program rewarding you for bringing great talent into our team

Monthly employee recognition honouring exceptional contributions and celebrating individual achievements within the team.

Employee assistance program (EAP) for confidential support.

If you’re ready to take the next step in your career and join the dynamic ARKANCE team, please click the ‘Apply’ button below prior to the closing date: 23rd July 2025. Please note we will begin interviewing 17th and 18th July, so please send through your application as soon as possible.