PROGRAMS COORDINATOR

POSITION PURPOSE

Pop In’s Programs Coordinator will provide coordination to Pop In’s regular programs. This includes the ongoing operation of Pop In’s supported playgroup “Learn and Play” that demonstrates best practice methodology in supporting women and children develop robust relationships by modelling attachment through play and giving the mothers a forum for connection. The Programs Coordinator will also contribute to the other programs operating from the center, including Pop In Connect.

POP IN VISION

Pop In provides a ‘one stop shop’ for women and children threatened or impacted by domestic violence and abuse in the Wingecarribee Shire, with a range of services, provided by a small professional staff, supported by invaluable volunteers. Pop In sets itself apart as an operation with a commitment to “best-practice” methodology and innovation.

POP IN‘s VALUES

Kindness, dignity and respect: we welcome all women and children who come to us with respect, kindness and in a non-judgemental way, irrespective of income, status and background.

Dedication to personal growth: we believe in helping women get back on their feet, to feel empowered, by listening, supporting and building skills and knowledge.

Importance of community: we aim to educate, support and empower the people of the Southern Highlands to say NO to Domestic Violence, working alongside relevant local agencies.

Trust and safety: Pop In is a safe, secure, trustworthy environment for women and their children, for our employees, for our volunteers and for the community.

This position is open to female applicants only. Pop In Inc considers being a woman to be a genuine occupational qualification for this position under section 31 of the Anti-Discrimination Act 1977 (NSW).

KEY RESPONSIBILITIES

Organisational

Uphold the organisational values, vision and goals as outlined in the Pop In Service Model

Contribute to safety for all at Pop In through a strong commitment to WHS, and a thorough understanding of Pop In’s Policies and Procedures

Ensure work practices are ethical and comply with the practice principles, standards and guidance for Domestic and Family Violence services in NSW

Other duties as directed from time to time within your skills range and capacity.

Programs

Oversee administration, booking and daily log /data programs.

Preparation, programming and supervision of programs.

Training and supervision of a small group of highly qualified Pop In volunteers to support with the facilitation of programs

Risk management by ensuring the safety of all program visitors, volunteers and staff as per Pop In’s Policies and Procedures including adherence to Children’s Services Regulations.

Maintain effective and accurate data collection to ensure service efficacy, quality control and compliance

Complete case notes within set timeframes, maintain accurate data records and provide program reports as required by Clinical Practice Manager

SELECTION CRITERIA

Essential criteria

Qualifications

Tertiary qualifications in Community Services and/or Child and Family Services, Youth Work or a related discipline (e.g. Early Childhood, Education etc.)

Experience

Minimum 2 years’ experience working with children and families

Demonstrated knowledge and a deep understanding of modelling behaviours around attachment theory and working with trauma.

Demonstrated experience working from a trauma informed solutions-focused perspective when faced with complex situations evolving from service barriers and other system gaps

Demonstrated commitment to social justice, ethical practice, cultural diversity and EEO

Demonstrated experience working with Aboriginal women and their families and families from culturally diverse backgrounds

Excellent administrative and organisational skills

Team player

Experience with Microsoft Suite of programs and high level of IT knowledge

Licenses and other

Current NSW unrestricted Class C Drivers License

Satisfactory Working with Children Check (WWCC) and National Criminal History Check clearance

Desirable criteria

Experience in child and family services including child protection

Experience in managing quality, compliance and evaluation processes

Experience in working with women and their families impacted by domestic and family violence.

Highly developed interpersonal and communication skills particularly in advocacy

Knowledge and skills to ensure the provision of culturally, gender and age-appropriate services to clients.