• $72,274.80 + super
• Provide quality frontline support in a complex environment
• Be a part of a growing and changing organisation

The Company:

This organisation is a statutory agency responsible for the provision of adult forensic mental health services across Victoria. They empower people in recovery and improve the forensic mental health system with their goal being to contribute to a more connected, compassionate mental health and criminal justice system.

The Role:

Reporting to the Business Support Team Lead you will be responsible for general business support, administration and frontline visitor management.

Responsibilities:

• Greet and assist all visitors in a welcoming, professional and supportive manner
• Answer all incoming calls in a timely manner and take accurate messages
• Administer the Reception inbox and escalate queries to relevant areas
• Provide general administrative support all directorates as required
• Book all travel ensuring all bookings are made in accordance with policies and procedures
• Ensure onboarding protocols are commenced for all new staff

Skills and Experience:

• Exceptional customer service skills with a passion for delivering service excellence
• Motivated self-starter with a positive and collaborative approach
• Strong communication skills with meticulous attention to detail
• Highly organised problem-solver with ability to multi-task and take initiative
• Intermediate Microsoft Office Suite skills

Benefits:

• 13 accrued days off per year
• Free parking onsite
• Ongoing training and support

Culture:

People like working here because they are a part of a caring and supportive team, making a real difference to people living with the dual stigma of mental illness and offending.

Dixon Appointments values diversity and inclusion and is committed to providing a safe, inclusive and barrier-free recruitment experience. Please indicate your preferred method of communication in your application, and please let us know if you require any adjustments when dealing with us.

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