About the Business:

The Standpipe Golf Motor Inn is a well-established and busy motel in Port Augusta South Australia, featuring 86 well-appointed accommodation units and an on-site golf course. The property caters to both corporate and leisure travellers and is known for its professional service and scenic setting.

Position Overview:

The Office Manager will be responsible for the efficient coordination of administrative, clerical, and front office operations at the motel. This is a hands-on role, ideal for an experienced and proactive professional who thrives in a fast-paced hospitality environment.

Key Responsibilities:

Coordinate and oversee all front office and administrative functions, including reservations, reception, and guest services

Manage and supervise clerical and administrative staff, including rostering, training, and performance monitoring

Maintain effective record-keeping systems for bookings, accounts, HR records, and compliance documentation

Liaise with external service providers, suppliers, and guests to ensure smooth day-to-day operations

Monitor and manage office supplies, systems, and processes to ensure efficiency and cost-effectiveness

Assist in preparing operational reports, budgets, and financial summaries as directed by senior management

Ensure compliance with workplace health and safety regulations and other relevant legislation

Coordinate communication between housekeeping, maintenance, kitchen, and reception teams

Support the General Manager with project management and implementation of administrative policies and procedures

Skills and Experience:

Proven experience in an administrative or office management role, preferably within the hospitality or accommodation sector

Strong organisational and multitasking abilities in a fast-paced, guest-oriented environment

High level of computer literacy including MS Office Suite and booking/property management systems (e.g., RMS Cloud, RMS Pay, SiteMinder or similar)

Excellent communication, interpersonal, and leadership skills

Sound financial acumen with ability to perform accounting and payroll functions

Understanding of customer service principles in a motel/hospitality setting

Qualifications:

Completion of formal qualifications in business administration or a related field is preferred

Relevant work experience in a comparable role may be considered in lieu of formal qualifications

Personal Attributes:

Reliable, professional, and detail-oriented

Able to lead by example and manage a small team effectively

Adaptable and resourceful with a proactive approach to problem-solving

Committed to upholding the standards and reputation of a quality regional hospitality venue

Willing to commit to living and working in Port Augusta

How to Apply:
Please submit your resume along with a cover letter detailing your experience and suitability for this role. Shortlisted candidates will be contacted for interview.

Only shortlisted candidates will be contacted

Application close 26 July 2025